Software Trainer

🔥 14 hours ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Bridgeway Benefit Technologies

WebsiteLinkedInAll Job Openings

201 - 500 employees

☁️ SaaS

👥 HR Tech

SaaS • HR Tech

Bridgeway Benefit Technologies is a company that focuses on enhancing benefits administration solutions. It provides software and technology services to improve and streamline the management of employee benefits for businesses and organizations. The company aims to make benefits administration more efficient and user-friendly through its suite of technological tools.

📋 Description

• Own customer-facing training end to end as the primary point of contact for training engagements • Independently learn the product and customer configurations to build and facilitate curriculum for internal teams and external customers • Become a product subject matter expert • Develop and maintain exercises, job aids, quick-reference guides, and process documentation • Collaborate with leadership, product managers, and subject matter experts to keep curriculum current • Deliver customer-specific training virtually and on-site • Manage training schedules and deployment across customer accounts • Gather feedback and performance data to evaluate and refine content and delivery methods • Consult with customers and internal teams on training scope and approach for unique or complex projects

🎯 Requirements

• Minimum of 3 years of experience delivering technology-based training to adult learners and developing curriculum • Bachelor's degree in a related field • Ability to partner with subject matter experts • Technical writing skills and experience producing job aids, quick-reference guides, and process documentation for a technical or software audience • Strong written and verbal communication and presentation skills • Ability to convey complex software functionality clearly and engage individuals at all organizational levels • Proactive, self-motivated self-starter with a passion for continuous learning and improving processes and customer experience • Strong organizational skills and ability to manage multiple training engagements simultaneously • Experience using generative AI tools such as Claude and Copilot • Familiarity with Microsoft Office, PowerPoint, and Smartsheet • Certification in training or learning and development is preferred

🏖️ Benefits

• Remote work • Approximately 25% travel across the U.S. and Canada • Live virtual training via Teams • East Coast candidates preferred