
201 - 500 employees
☁️ SaaS
👥 HR Tech
SaaS • HR Tech
Bridgeway Benefit Technologies is a company that focuses on enhancing benefits administration solutions. It provides software and technology services to improve and streamline the management of employee benefits for businesses and organizations. The company aims to make benefits administration more efficient and user-friendly through its suite of technological tools.
🔥 0 minutes ago
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201 - 500 employees
☁️ SaaS
👥 HR Tech
SaaS • HR Tech
Bridgeway Benefit Technologies is a company that focuses on enhancing benefits administration solutions. It provides software and technology services to improve and streamline the management of employee benefits for businesses and organizations. The company aims to make benefits administration more efficient and user-friendly through its suite of technological tools.
• Create and conduct interactive classes for customers using proprietary enterprise benefits administration software • Own customer-facing training end to end and serve as the primary point of contact for training engagements • Independently learn the product and customer configurations to build and facilitate internal and external training curricula • Develop and maintain exercises, job aids, quick-reference guides, and process documentation • Collaborate with leadership, product managers, and subject matter experts to keep curriculum current • Deliver customer-specific training virtually and on-site, tailored to customer configuration and skill level • Manage training schedules and deployment across customer accounts • Gather feedback and performance data to evaluate and refine content and delivery methods • Consult with customers and internal teams on training scope and approach for complex requirements
• Minimum of 3 years of experience delivering technology-based training to adult learners and developing curriculum • Bachelor's degree in a related field • Ability to partner with subject matter experts • Technical writing skills and experience producing job aids, quick-reference guides, and process documentation for a technical or software audience • Strong written and verbal communication and presentation skills • Ability to explain complex software functionality clearly and engage individuals at all organizational levels • Proactive, self-motivated self-starter with a passion for continuous learning and process and customer-experience improvement • Strong organizational skills and ability to manage multiple training engagements simultaneously • Experience using generative AI tools such as Claude and Copilot • Familiarity with Microsoft Office, PowerPoint, and Smartsheet • Certification in training or learning and development is preferred
• Remote work arrangement • Approximately 25% travel across the U.S. and Canada • Professional development through independent product learning and subject matter expertise development
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