Mid-Market Account Manager

🔥 8 minutes ago

🦌 Connecticut, New Jersey, +3 more states – Remote

🦌 Connecticut – Remote 🏖️ New Jersey – Remote 🗽 New York – Remote 🍂 Massachusetts – Remote ⚓ Rhode Island – Remote

💵 $67.2k - $84k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

👻 Ghost score 0%

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OnTrac

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1986

📦 Logistics

🚗 Transport

🛍️ eCommerce

Logistics • Transport • eCommerce

OnTrac is a regional parcel delivery and logistics company operating an alternative carrier network focused on e-commerce and residential delivery across the United States. It provides 7-day/week ground services (OnTrac Ground, Ground Essentials), an upcoming coast-to-coast 2–3 day OnTrac Express service, and custom logistics solutions for B2B and critical deliveries (including healthcare/pharma and aircraft-on-ground repair). OnTrac also runs partner programs (FasTrac), supports independent drivers and regional service providers, and emphasizes faster, lower-cost ground delivery options for retailers and DTC brands along with community impact initiatives.

📋 Description

• Sell OnTrac solutions to existing customers, securing additional shipment volume and long-term partnerships • Manage daily account activities and ensure customer expectations and contractual requirements are met • Support the Director of Customer Success through reporting, administrative tasks, and sales initiatives • Prepare and present business reviews • Attend trade shows, conferences, and customer meetings • Apply business development strategies and collaborate with internal teams to improve customer experience and operational efficiency

🎯 Requirements

• Bachelor’s degree or equivalent experience • 4–8 years of experience in account management or related field • Strong organizational and communication skills • Ability to travel up to 25% • Adherence to OnTrac’s Acceptable Use policy and security guidelines

🏖️ Benefits

• Medical, dental, and vision insurance • Life and short- and long-term disability coverage • 401(k) retirement savings plan with company match • Flex vacation in states other than CA, CO, IL, MA, MT, and NE, with accruals up to 96 hours for first year of employment with tenure-based increases up to 160 hours • Two floating holidays per year • Paid sick leave • Six paid company holidays • Two weeks paid pregnancy disability leave • Four weeks paid parental bonding leave • Additional wellness and employee assistance programs