Mid-Market Account Manager

🔥 0 minutes ago

🦌 Connecticut, New Jersey, +3 more states – Remote

🦌 Connecticut – Remote 🏖️ New Jersey – Remote 🗽 New York – Remote 🍂 Massachusetts – Remote ⚓ Rhode Island – Remote

💵 $67.2k - $84k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

👻 Ghost score 0%

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OnTrac

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1986

📦 Logistics

🛍️ eCommerce

🚗 Transport

Logistics • eCommerce • Transport

OnTrac is a regional alternative parcel carrier and logistics provider focused on e-commerce and residential delivery. It operates a coast-to-coast network (promoting itself as the largest alternative carrier network), offering ground services, an economy “Ground Essentials” product, and a new Express 2–3 day coast-to-coast service launching in 2026. OnTrac also provides custom logistics and business-to-business critical deliveries (including healthcare/pharma and specialized aircraft-on-ground repair services), partners with e-commerce platforms and retailers, and runs programs for independent drivers and regional service providers. The company emphasizes faster, lower-cost alternatives to legacy carriers and 7-day/week delivery programs to improve conversion and repeat purchases for merchants.

📋 Description

• Sell OnTrac solutions to existing customers, securing additional shipping volume and long-term partnerships • Manage daily account activities and ensure customer expectations and contractual requirements are met • Support the Director of Customer Success through reporting, administrative tasks, and sales initiatives • Prepare and present business reviews • Attend trade shows, conferences, and customer meetings • Apply business development strategies to enhance customer experience and operational efficiency • Collaborate with internal teams to maximize territory performance

🎯 Requirements

• Bachelor’s degree or equivalent experience • 4–8 years of experience in account management or related field • Strong organizational and communication skills • Ability to travel up to 25% • Must understand and adhere to OnTrac’s Acceptable Use policy and security guidelines

🏖️ Benefits

• Medical, dental, and vision insurance • Life and short- and long-term disability coverage • 401(k) retirement savings plan with company match • Flex vacation in states other than CA, CO, IL, MA, MT, and NE, with accruals up to 96 hours for first year of employment and tenure-based increases up to 160 hours • Two floating holidays per year • Paid sick leave • Six paid company holidays • Two weeks paid pregnancy disability leave • Four weeks paid parental bonding leave • Additional wellness and employee assistance programs