Senior Production Engineer

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🔥 1 hour ago

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Ontrac Solutions

11 - 50 employees

Founded 2010

🤖 Artificial Intelligence

💼 Consulting

🤝 B2B

Artificial Intelligence • Consulting • B2B

Ontrac Solutions is an AI-first technology services firm that helps organizations design, implement, and scale AI-driven systems, cloud architectures, and enterprise platform integrations. They provide AI strategy and generative AI implementation (including RAG and intelligent search), cloud migration and optimization (multi-cloud architecture, Kubernetes, Terraform, GitOps, and FinOps), data and integration engineering, CRM/CMS/e-commerce platform development, and embedded technical talent / staff augmentation to move AI from experimentation into production. With innovation hubs in Chicago and Karachi, Ontrac focuses on delivering production-ready AI and cloud solutions that drive measurable business outcomes.

📋 Description

• Supporting a critical customer engagement focused on OS modernization, infrastructure hardening, packaging migration, automation, and production reliability. • Leading complex OS modernization efforts, configuration management migrations, and infrastructure hardening initiatives. • Executing hands-on runbooks, automation, incident response, and service onboarding. • Working closely with SRE, platform engineering, application development teams, and customer stakeholders to ensure project success from initial planning through final delivery.

🎯 Requirements

• 5+ years of professional software engineering, production engineering, SRE, or infrastructure engineering experience. • Strong hands-on experience with Python. • Experience leading or supporting OS modernization and large-scale Linux migrations, including RHEL7 to EL8/EL9. • Experience with configuration management tools such as Chef, CINC, Ansible, Puppet, or similar platforms. • Ability to triage, own, and resolve complex production issues and S-bugs. • Experience hardening CI/CD pipelines, observability frameworks, rollout processes, and rollback mechanisms for infrastructure transitions. • Ability to provide Tier-2 production support and incident response in a follow-the-sun operating model. • Experience building, maintaining, and configuring RPM packages. • Experience executing operational runbooks for OS upgrades, configuration changes, and production support. • Experience onboarding services to monitoring and logging stacks. • Strong automation skills with the ability to reduce repetitive operational work. • Strong documentation skills, including technical procedures, runbooks, and migration steps. • Ability to work independently in a fast-moving technical environment with minimal oversight.

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