Senior Cyber Security Manager – CSIRT, SOC

Job not on LinkedIn

🔥 1 hour ago

🇺🇸 United States – Remote

💵 $156k - $195k / year

⏰ Full Time

🟠 Senior

👮‍♂️ Cybersecurity / Security Engineer

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OnTrac

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1986

📦 Logistics

🛍️ eCommerce

🚗 Transport

Logistics • eCommerce • Transport

OnTrac is a regional alternative parcel carrier and logistics provider focused on e-commerce and residential delivery. It operates a coast-to-coast network (promoting itself as the largest alternative carrier network), offering ground services, an economy “Ground Essentials” product, and a new Express 2–3 day coast-to-coast service launching in 2026. OnTrac also provides custom logistics and business-to-business critical deliveries (including healthcare/pharma and specialized aircraft-on-ground repair services), partners with e-commerce platforms and retailers, and runs programs for independent drivers and regional service providers. The company emphasizes faster, lower-cost alternatives to legacy carriers and 7-day/week delivery programs to improve conversion and repeat purchases for merchants.

📋 Description

• Lead daily SOC/ARC monitoring, alert triage, investigations, and incident response • Manage analysts, shift leads, and incident handlers across all tiers • Define Tier 1/2/3 responsibilities and escalation criteria • Establish sustainable 24x7 coverage using follow-the-sun, dedicated shifts, or hybrid on-call rotations • Ensure qualified staffing and service coverage while developing workforce plans • Build and mature incident response procedures, runbooks, and playbooks • Lead cyber incident response end-to-end and coordinate countermeasures and mitigating controls • Serve as the primary escalation point for complex investigations and significant incidents • Coordinate high-severity incident response across IT, Legal, Communications/PR, and executive leadership • Conduct post-incident reviews, tabletop exercises, cyber simulations, and readiness drills • Track corrective, preventive, and remediation actions to closure • Develop detection engineering and proactive threat-hunting programs • Tune SIEM, EDR, and other security technologies to improve efficacy and reduce false positives • Align detection use cases with MITRE ATT&CK, threat intelligence, emerging threats, and organizational risks • Establish and report MTTD, MTTR, MTTC, detection coverage, alert fidelity, incident volume, severity trends, and analyst productivity • Create SOC/ARC KPIs and KRIs and develop executive dashboards • Optimize security tools, processes, and SIEM/SOAR platforms • Implement AI/ML-supported triage, correlation, and investigation capabilities • Define the division between automated action and human judgment • Align security operations with applicable regulatory requirements and frameworks • Support audits, assessments, and evidence-collection activities • Manage the SOC operating budget across tools, staffing, and managed services • Oversee MSSPs, MDR providers, incident response retainers, and security technology partners • Define and enforce vendor and contract SLAs • Recruit, coach, mentor, and develop security operations personnel • Establish career paths, training programs, skills assessments, and succession plans • Lead the strategy and execution of major cybersecurity projects • Set operational objectives, policies, procedures, and work plans • Delegate responsibilities effectively across the team • Engage with frontline and senior management across multiple functions, departments, and customers • Navigate sensitive, complex situations using persuasion and sound judgment

🎯 Requirements

• Bachelor’s degree in Cybersecurity, Information Security, Computer Science, Information Technology, or a related field; Master’s degree preferred • 10 years of progressive, direct hands-on cybersecurity experience • 5 years of leadership experience managing Security Operations, Incident Response, Cyber Defense, and SOC teams • Demonstrated experience building and maturing SOC capabilities, incident response programs, and detection engineering functions • Experience developing cybersecurity operational metrics, executive reporting, and performance dashboards, including MTTD, MTTR, KPIs, and KRIs • Proven success implementing SIEM, EDR, SOAR, and automated or AI-assisted response capabilities • Experience managing 24x7 staffing models, budgets, and third-party security vendors or MSSP’s • Preferred certifications include CISSP, CISM, GIAC GCIH, GIAC GCIA, and GMON • Cloud security certifications such as Azure Security Engineer, Associate or Microsoft Cybersecurity Architect Expert preferred • Responsibility to understand and adhere to OnTrac’s Acceptable Use policy and security guidelines

🏖️ Benefits

• Medical, dental, and vision insurance • Life and short- and long-term disability coverage • 401(k) retirement savings plan with company match • Flex vacation in states other than CA, CO, IL, MA, MT, and NE, with accruals up to 96 hours for first year of employment with tenure-based increases up to 160 hours • Two (2) floating holidays per year • Paid sick leave • Six (6) paid company holidays • Two (2) weeks paid pregnancy disability leave • Four (4) weeks paid parental bonding leave • Additional wellness and employee assistance programs • Up to a 20% Bonus Target

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