Director, Infrastructure Engineering

🔥 15 hours ago

🏄 California – Remote

🏄 California – Remote

💵 $170k - $250k / year

⏰ Full Time

🔴 Lead

👷 Infrastructure Engineer

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Ooma, Inc.

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2004

🏨 Hospitality

🏥 Healthcare

📣 Marketing

💰 $5.1M Venture Round on 2015-05

Hospitality • Healthcare • Marketing

Ooma, Inc. is a company that provides advanced communications and collaboration solutions, with a focus on delivering business phone systems, enterprise communications, and internet service solutions. Ooma offers affordable pricing plans for both small businesses and residential customers, including home phone and security systems. The company provides customizable business phone, video, and messaging solutions, as well as POTS line replacement options. Ooma serves various industries like hospitality, dental, and real estate and offers free equipment with certain service packages.

📋 Description

• Build and run a high-performing, distributed infrastructure organization of approximately 12 engineers • Drive operational excellence, reliability, and accountability across infrastructure services • Manage capital and operating budgets, vendor relationships, and contract negotiations • Set technical direction across data centers, cloud environments, Linux, Kubernetes, networking, storage, observability, and network security • Operate as a service provider to Network Operations teams by building and maintaining hardware platforms • Collaborate with Product and Development teams to define, architect, and document infrastructure solutions • Incorporate SLAs, performance targets, scalability, and capacity planning into infrastructure design • Establish and develop team leads and build a leadership bench • Partner with Security and organizational leadership to define and enforce infrastructure security policies and standards • Lead security patch and operating system upgrade cadences and partner with audit and compliance teams, including SOX and SOC • Build strategic plans, roadmaps, and executive presentations connecting infrastructure investment to business outcomes • Own the 24/7/365 on-call escalation path and build an accountable escalation model and on-call program • Champion automation, standardization, and modern infrastructure practices • Identify opportunities for AI to improve infrastructure operations and engineering efficiency • Represent infrastructure externally with customers and partners as needed • Serve as infrastructure integration lead for future acquisitions

🎯 Requirements

• 10+ years of experience in infrastructure engineering or operations required • 5+ years leading teams, ideally including experience leading through team leads or managers • Deep technical fluency across Linux, Kubernetes, open-source tooling, cloud infrastructure and environments, data center operations, networking, storage, observability, and network security • Track record of owning capital and operating budgets, managing vendors, and negotiating contracts • Experience leading teams through a merger integration, org consolidation, or other significant structural change highly valued • Background in telecom, VoIP, or other carrier-grade / high-availability service environments strongly preferred • Demonstrated track record of measurable infrastructure cost optimization a plus • Must work within US business hours • Occasional travel as needed

🏖️ Benefits

• Comprehensive Medical/Dental/Vision insurance for you and eligible dependents • HMO, PPO’s or a PPO with a HDHP, including HSA, which Ooma helps fund • Employer Paid Income Protection Benefits (Basic Life and AD&D, Short- and Long-term disability) • FSA Healthcare & Dependent Care • Commuter Benefits • Voluntary Accident, Critical Illness, Hospital Indemnity and Legal • 401(k), including employer match, and Roth • Employee Stock Purchase Plan (ESPP) • Paid Time off, Sick Time, as well as corporate holidays observed • Employee Assistance Program • Life Balance benefits with Travel Assistance Services and Identity Theft • Additional Benefits include a Discount Program, Credit Union, Medicare Assistance, etc • Competitive compensation, benefits and generous company perks • Flexible work model: fully remote within the US, hybrid, or onsite at the Sunnyvale, CA headquarters, with occasional travel as needed