Field Operations Coordinator

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OPENLANE

1001 - 5000 employees

🚘 Automotive

🏪 Marketplace

🤝 B2B

💰 $10M Venture Round - OPENLANE on 2008-12

Automotive • Marketplace • B2B

OPENLANE is a company that builds and operates digital wholesale marketplaces and end-to-end services for used vehicles. It operates national and regional marketplaces across the US, Canada and Europe, provides technology platforms (auction simulcast, remarketing, inventory/inspection and vehicle data/pricing tools), and offers finance and ancillary services (floorplan/inventory financing, shipping, recovery and title/remarketing services) targeted primarily at dealers, lenders and commercial vehicle customers. The company positions itself as a B2B wholesale automotive marketplace and service provider.

📋 Description

• Conduct vehicle assessments, documenting engine, transmission, interior, and exterior inspections using OPENLANE's mobile application • Coordinate with dealerships and ensure adherence to OPENLANE standards and guidelines for vehicle inspections • Submit accurate and detailed inspection reports through the designated platform • Assist in marketing efforts by distributing flyers and promotional materials to buying dealers • Maintain strong communication and collaboration with internal teams and dealerships • Coordinate with the Regional Operations Manager, sales team, and operations team to ensure efficient communication and workflow • Serve as a liaison between sales, operations, and dealerships, building and maintaining positive relationships

🎯 Requirements

• Minimum of 5 years of automotive experience as a vehicle mechanic or equivalent mechanical background • Valid driver's license and ability to operate a motor vehicle • Proficiency in using technology, including electronic submission of inspection reports • Strong attention to detail and ability to work in various weather conditions • Excellent organizational and communication skills • Previous customer service experience (nice-to-have) • Ideal candidate resides in or near Santa Monica, Beverly Hills, West Hollywood, or Mid-City, CA

🏖️ Benefits

• Competitive pay • Medical, dental, and vision benefits with employer HSA contributions (US) • FSA options (US) • Immediately vested 401K (US) with company match • Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization • Company culture of internal promotions, diverse career paths, and meaningful advancement

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