Regional Operations Manager

🔥 16 minutes ago

🐊 Florida – Remote

infoinfo

💵 $65k - $70k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

Where this job comes from

Posted on OPENLANE's careers page, not through a job board

First seen by Remote Rocketship 16 minutes ago

Logo of OPENLANE

OPENLANE

1001 - 5000 employees

🚘 Automotive

🏪 Marketplace

🤝 B2B

💰 $10M Venture Round - OPENLANE on 2008-12

Automotive • Marketplace • B2B

OPENLANE is a company that builds and operates digital wholesale marketplaces and end-to-end services for used vehicles. It operates national and regional marketplaces across the US, Canada and Europe, provides technology platforms (auction simulcast, remarketing, inventory/inspection and vehicle data/pricing tools), and offers finance and ancillary services (floorplan/inventory financing, shipping, recovery and title/remarketing services) targeted primarily at dealers, lenders and commercial vehicle customers. The company positions itself as a B2B wholesale automotive marketplace and service provider.

📋 Description

• Master OPENLANE policies, processes, procedures, and tools used for floor plan audits and vehicle or facility inspections • Oversee FTE and 1099 inspectors to ensure adherence to policies, procedures, tools, SLAs, and regional targets • Recruit and hire contract and full-time inspectors within the assigned region • Partner with Marketplace and Commercial Sales teams on inspection needs, growth forecasting, and scheduling • Cultivate dealer and sales-team relationships to drive sales growth • Support the Senior Regional Operations Manager with OKR creation and implementation • Lead, train, motivate, coach, counsel, mentor, and manage performance of FTE inspectors • Ensure contractors meet customer requirements and operational standards • Serve as the primary contact for contractors and inspectors regarding compensation, assignments, process updates, and application questions • Collaborate with Product, Arbitration, Scheduling, and Quality Assurance teams to test app releases and processes and provide feedback • Work in the field 1–2 days per week alongside inspectors to ensure quality standards and train new inspectors • Act as a reserve inspector for new markets and regional inspection capacity gaps • Use various communication tools within OPENLANE • Perform other duties as assigned

🎯 Requirements

• Minimum of 3+ years relevant experience or education • Minimum of 2+ years of automotive mechanical experience • Must be able to operate a motor vehicle and possess a valid driver’s license • Working knowledge of technology, particularly in submitting electronic inspection reports • Previous experience managing teams and individuals, including both contractual and full-time employees (nice to have)

🏖️ Benefits

• Competitive pay • Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US) • Immediately vested 401K (US) with company match • Paid Vacation, Personal, and Sick Time • Paid maternity and paternity leave (US) • Employer-paid short-term disability, long-term disability, life insurance, and AD&D (US) • Robust Employee Assistance Program • Employer paid Leap into Service Day to volunteer • Tuition Reimbursement for eligible programs • Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization • Company culture of internal promotions, diverse career paths, and meaningful advancement

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