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Clinical Informaticist

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Logo of OpenLoop

OpenLoop

501 - 1000 employees

Founded 2020

🏥 Healthcare

☁️ SaaS

🤝 B2B

💰 $15M Series A - OpenLoop Health on 2023-03

Healthcare • SaaS • B2B

OpenLoop is a white-label telehealth platform and operations partner that helps organizations launch and scale virtual care. It provides end-to-end services — white-labeled telehealth technology (scheduling, booking, payments, EHR/API integrations), provider staffing and credentialing, payer coverage and RCM (including Medicare and Medicaid), regulatory/legal support, diagnostic imaging coordination, practice management, and 24/7 patient support. OpenLoop serves digital health companies, hospitals and health systems, retailers, pharmacies, payers and employers with synchronous and asynchronous care programs and uses AI to streamline clinical workflows and patient support.

📋 Description

• Serve as the clinical subject matter expert for product and project teams, providing guidance on clinical workflows, clinical knowledge, and best practices for clinical data • Design, build, test, and update clinical data assets that provide clinical decision support and drive clinical workflows • Ensure clinical data assets remain accurate, complete, and clinically valid over time • Translate clinical requirements into workflow and informatics/data specifications • Validate that delivered features reflect sound clinical reasoning • Analyze clinical data to identify gaps, inconsistencies, and improvement opportunities • Enhance decision support logic and workflow automation based on clinical data analysis • Review technical specifications for clinical workflow applications and provide clinical informatics input • Support product managers as a subject matter expert and individual contributor for clinical application products • Maintain and curate mappings to standardized clinical and medical vocabularies • Collaborate with clinical, product, and engineering stakeholders to ensure data-driven features are safe, usable, and clinically meaningful • Partner with clinical leadership on guideline development, clinical content governance, quality improvements, and product enhancements • Work with Quality and Clinical Training/Education teams to improve clinical workflows and collaboratively design and implement solutions • Perform other duties as assigned

🎯 Requirements

• Active, unrestricted clinical license required (e.g., MD/DO, PharmD, NP, PA) • Current board certification in the relevant clinical discipline required • 5+ years of clinical practice experience required • 5+ years of hands-on clinical informatics experience, including data development, data analysis, and data maintenance • Strong working knowledge of clinical workflows • Experience working in or with multiple EHR systems • Demonstrated clinical informatics experience blending clinical knowledge with data development to support clinical decision-making and workflows • High proficiency in SQL and PL/SQL required • Knowledge of and/or experience with FHIR, the FHIR resource model, and FHIRpath syntax • Computer proficiency with Google Suite, Zoom, Zoho, Notion, Slack, and similar platforms • Strong analytical skills and attention to detail • Ability to reason through complex clinical and data-modeling problems • Excellent verbal and written communication skills • Ability to translate between clinical and technical audiences • Ability to work cross-functionally across multiple teams and stakeholders • Ability to quickly pivot in a rapidly growing startup environment • Formal training in clinical informatics, such as graduate coursework, a certificate, or board certification in Clinical Informatics, strongly preferred • Experience building or maintaining clinical content, terminology mappings, or decision-support data sets strongly preferred • Experience working with Claude/Claude Code or other AI models for data design, QA, and integrity is a plus • Experience as an informaticist for a clinical data or medical vocabulary company is a plus

🏖️ Benefits

• Medical, Dental, and Vision plans • Flexible Spending/Health Savings Accounts • Generous PTO • Hybrid-working flexibility • 401(k) + Company Match • Life Insurance • Pet insurance

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