Systems Administrator

🕒 September 9

🇺🇸 United States – Remote

💵 $80k - $88k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

⌨️ Systems Administrator

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Logo of OpenSesame

OpenSesame

51 - 200 employees

Founded 2011

💼 Consulting

🏥 Healthcare

📣 Marketing

Consulting • Healthcare • Marketing

OpenSesame is a company that specializes in providing comprehensive online training solutions for businesses across various industries. It offers a robust marketplace of courses that cater to numerous training needs such as compliance, leadership, management, diversity, equity, inclusion, wellness, and technology. OpenSesame focuses on integrating seamlessly with existing tech stacks and provides tools and expert guidance to help businesses craft skill-building paths tailored to their specific goals. Since 2011, OpenSesame has been dedicated to unlocking the potential of employees around the globe by closing critical skill gaps and enhancing workplace training programs.

📋 Description

• Support and improve OpenSesame’s internal IT systems • Resolve escalated IT support tickets within expected service timelines • Manage core IT tools, user administration, permissions, integrations, and automation • Review and maintain cloud environments and SaaS platforms • Maintain enterprise data and internet security practices, documentation, and established policies • Participate in internal security compliance audits and respond to audit requests • Audit account provisioning and deprovisioning workflows and recommend improvements • Identify, evaluate, and implement automation for manual workflows • Improve the reliability, security, and maintainability of internal AI workflows • Cross-train Help Desk Support personnel on internal systems and applications • Manage systems projects and process improvements with minimal oversight • Collaborate cross-functionally with the Information Systems team and IT leadership

🎯 Requirements

• Proven examples demonstrating the ability to perform the role, build systems, drive alignment, and create impact at scale • Proactive, hands-on approach and ownership in a fast-paced environment • Experience administering internal IT systems, integrations, permissions, and automation • Experience with cloud environments and SaaS platforms • Experience resolving escalated IT support tickets • Working proficiency in Jamf, Google Workspace, and Okta • Knowledge of endpoint management and user access controls • Knowledge of enterprise data and internet security practices • Experience with IT tools including Okta, Apple MacBook, Google Workspace, Jira, Confluence, Zoom, Microsoft Intune, Jamf, password managers, and Zscaler • Ability to work remotely from anywhere in the United States • Ability to travel up to 15 days per year

🏖️ Benefits

• Comprehensive medical coverage • Dental coverage • Vision coverage • Flexible PTO • 401(k) matching • Incentive stock options • Volunteer time off • Employee Resource Groups • Generous professional development program • Dedicated annual time off for learning and growth • Remote-first work arrangement • Mandatory all-company meetings several times a year • Required team travel as necessary

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