Client Director

🔥 0 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🔴 Lead

👔 Director

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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OpenText

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1991

🏢 Enterprise

☁️ SaaS

🤝 B2B

💰 $1G Post IPO debt on 2022-12

Enterprise • SaaS • B2B

OpenText is a Canadian enterprise software company that provides enterprise information management solutions and cloud-based services. It offers products for enterprise content management, document and records management, information governance, collaboration, and related IT/cloud operations, serving business customers with both on-premises and SaaS delivery models. The company's public materials emphasize enterprise-focused careers, cloud and IT operations, client success, and professional services.

📋 Description

• Drive Professional Services sales, revenue generation, and client success across US accounts • Collaborate with peers across North America to achieve bookings, revenue, margin, and client advocacy goals • Own all Professional Services activities within the territory • Drive services sales and support license and cloud opportunities • Ensure successful solution implementation • Serve as a trusted advisor and strengthen client relationships • Position the full Professional Services portfolio to maximize client value • Sell Professional Services across different accounts • Generate revenue opportunities by developing client solutions and service offerings • Create an opportunity pipeline that meets quarterly booking expectations • Negotiate project deliverables, schedules, and service costs • Update opportunity status regularly in the CEM system, Salesforce.com • Work with sales teams to generate revenue in existing accounts through solution realization, enhancement, and operational services • Manage resource forecasting, opportunity forecasting, proposal/SOW writing, approvals, contract status, and invoicing status • Report quarterly revenue and bookings accurately to the Regional Vice-President • Partner with Professional Services on RFP development, opportunity tracking, and business development sessions • Communicate client account activities to key OpenText stakeholders • Engage with C-level executives

🎯 Requirements

• University Degree or College Diploma and/or relevant IM/IT experience (10+ years) or equivalent • At least 7 years of experience with IT systems • Experience selling Professional Services • Expertise in complex business and technical processes and their implications across the enterprise • Knowledge of project management disciplines and processes • Knowledge of OpenText product offerings and how to associate them with client business requirements preferred • Ability to use standard methodologies to quickly evaluate and size an opportunity • Ability to assemble business requirements to OpenText modules and provide budgetary estimates • Previous experience planning and implementing large-scale ECM projects • At least two years of prior experience closing and directing engagements totaling at least $1 million in annual fees • Experience selling to and/or working for enterprise clients across the United States • Strong presence and confidence • Professional maturity and strong communication skills • At least 10 to 15 years of working experience • Solid work ethic and willingness to meet client demands • Willingness to travel up to 3–4 days per week at times

🏖️ Benefits

• Benefits package supporting physical, emotional, and financial wellbeing • Variable and commission compensation opportunities for eligible roles • Vacation entitlement • Paid time off • Comprehensive benefits • Bonus or commissions may be available for California residents • Reasonable accommodation during the application or recruiting process • Diversity and inclusion initiatives • Opportunities for collaboration, innovation, and personal growth