Network Operations Analyst

Job not on LinkedIn

🔥 12 hours ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🌐 Network Operations

👻 Ghost score 25%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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OSC Global

WebsiteLinkedInAll Job Openings

1 - 10 employees

Founded 2025

🔒 Cybersecurity

Cybersecurity

OSC Global is an IT, cybersecurity, and professional services leader uniting mission-driven expertise and cutting-edge technology to protect companies worldwide. Through our companies and platforms, we deliver secure, resilient solutions that safeguard the future.

📋 Description

• Perform network monitoring, reporting, and facilitate recovery from degraded or failed services for the US Government customer's Network Operations Center (NOC) and Service Monitoring Center (SMC) • Provide technical support for incident response, service degradations, outages, and other service interruptions • Investigate and troubleshoot hardware and software problems related to monitoring tools • Plan, brief, and execute efficient Authorized Service Interruptions (ASI) with minimized impact to daily operations • Monitor and support critical infrastructure, including network, storage, database, Mainframe, and other components and services • Monitor and assess speed and performance of IT services, websites, and end-user assets • Manage service or infrastructure outages or degradations via ticket creation and coordination with Help Desk, technical Subject Matter Experts, or support agencies • Open, manage, and close service status flags for outages or server degradations • Maintain ongoing monitoring and communication of service flags through phone, email, and other means • Investigate and document recovery and root cause of outages • Support and maintain monitoring tools, researching and testing improvements for recommendation and implementation • Perform tool assessments to identify opportunities to improve performance or notification accuracy • Create and update documentation for configuring, operating, and recovering monitoring tools and capabilities, Common Operating Procedures (COP), and other processes • Perform other duties as appropriate and assigned

🎯 Requirements

• High School Diploma or equivalent • Demonstrated experience using systems, troubleshooting issues, monitoring data and supporting operational processes • Must be US citizen • Must be able to obtain a secret security clearance • Must be able to pass pre-employment background check • Strong knowledge of IT Service Monitoring best practices and standards • Ability to work within a team-oriented, collaborative environment and develop strong working relationships across organizations • Excellent verbal, written and interpersonal communication skills • Excellent organizational and multi-tasking skills • Ability to support tasks and issues through to completion • Strong follow-through and critical problem-solving skills • Superior customer service skills • Adaptable and capable of working in fast-paced environments • Preferred: Two or more years' experience in Network Operations • Preferred: CCNP Certification • Preferred: Valid Security+ Certification • Preferred: Active secret security clearance or higher

🏖️ Benefits

• Paid holidays • Paid time off • 401K with employer match • Dental insurance • Vision insurance • Health insurance plans • Life benefits • Disability benefits • Reasonable accommodations for qualified individuals with physical or mental disabilities