Supervisor, Member and Provider Services

🔥 22 hours ago

🤠 Texas – Remote

🤠 Texas – Remote

💵 $55.9k - $73.4k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Oscar Health

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2012

⚕️ Healthcare Insurance

🏥 Healthcare

💰 $355M Post-IPO Debt - Oscar Health on 2025-09

Healthcare Insurance • Healthcare

Oscar Health is a technology-driven health insurance company that provides individual, family, and small-group health plans in multiple U. S. states. Oscar combines traditional insurance underwriting with digital-first services — a consumer-facing app, 24/7 virtual urgent care, prescription delivery (including $3 meds in many plans), and dedicated Care Teams — and also operates Oscar Primary Care in some markets. The company emphasizes accessible, affordable, high-quality care and uses AI to improve member experience and care delivery. Insurance policies are underwritten by Oscar's state insurance subsidiaries and the company offers both HMO and other plan types across its markets.

📋 Description

• Hire and manage a team of Oscar colleagues, including performance management, growth and development, and HR administrative tasks • Manage team outcomes, monitor dashboards, track operational KPIs, conduct root-cause analysis, and create action plans • Understand the team's daily work and make volume-based decisions serving customers • Lead team huddles and communicate Oscar's mission, vision, and values • Provide guidance and motivation to achieve daily operational objectives • Drive team engagement and an inclusive culture aligned with Oscar's core values • Lead and participate in continuous improvement activities • Identify and close gaps in operational workflows • Collaborate across production and other Oscar teams to implement best practices • Ensure compliance with applicable laws and regulations • Perform other duties as assigned

🎯 Requirements

• 2+ years experience in a customer service environment • 1+ year of direct people management experience • 1+ years of experience using data and metrics to drive improvements • 1+ years of experience working with teams in multiple locations and multiple disciplines • Bachelor's degree (bonus point) • Lean Six Sigma or Process Improvement certification (bonus point) • Prior healthcare and/or insurance experience (bonus point) • Advanced Google Suite or Microsoft Office capabilities (bonus point) • 2+ years experience solving complex inquiries (bonus point) • 1+ years managing projects (bonus point)

🏖️ Benefits

• Employee benefits • Unlimited vacation program • Annual performance bonuses • Medical benefits • Dental benefits • Vision benefits • 11 paid holidays • Paid sick time • Paid parental leave • 401(k) plan participation • Life insurance • Disability insurance • Paid wellness time • Wellness reimbursements • Occasional travel for team meetings and company events

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume