Credit Balance Supervisor

🔥 3 minutes ago

🏈 Alabama, Arizona, +11 more states – Remote

🏈 Alabama – Remote 🌵 Arizona – Remote ⛰️ Colorado – Remote 🐊 Florida – Remote 🥔 Idaho – Remote ⚜️ Louisiana – Remote 🌾 Nebraska – Remote 🌪️ Oklahoma – Remote 🏰 Missouri – Remote 🔔 Pennsylvania – Remote 🤠 Texas – Remote ⛷️ Utah – Remote ⚔️ Virginia – Remote

💵 $52k - $65k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 0%

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📋 Description

• Lead and manage the strategic direction of credit balance functions • Optimize efficiencies and minimize over-collection of revenue • Assign and supervise work related to credit balance accounts • Oversee day-to-day billing operations • Analyze and review the payment portion of billing services for accuracy and timeliness • Monitor patient accounts to identify causes of credit balance errors • Collaborate with leadership and department managers to optimize revenue and billing cycle performance • Provide daily leadership and operational support to the credit balances team • Supervise credit balance systems, sources, staff, workflow, and staffing schedules • Serve as an escalation source and resource for the team and other departments • Manage balance reallocations and refunds • Maintain compliance, policies, training, communication, and team engagement • Research, detect trends, and resolve complex credit balance issues involving internal systems, payer systems, and merchant vendors • Identify process improvements and standardization opportunities • Forecast staffing needs and partner with Human Resources on candidate interviews and selection • Manage performance and hiring for the Billing Services-Credit Balance/Refunds team

🎯 Requirements

• Three plus years’ experience in healthcare billing • Strong working knowledge of coding, third-party payer billing requirements, authorizations, and collections • Previous management experience required • Experience in staff supervision • Knowledge of medical terminology • Detail-oriented, self-motivated, problem solver, and team player • Ability to navigate multiple computer screens and browsers quickly and accurately • Ability to excel in a very fast-paced team environment • Ability to continuously exceed company and customer expectations • Strong communication skills and professional demeanor • Bachelor’s Degree in Business, Finance, or Healthcare preferred, or equivalent education, training, and experience • Must comply with Envision’s Code of Conduct and Compliance Policies and attend annual Compliance training

🏖️ Benefits

• Medical insurance • Dental insurance • Vision insurance • Life insurance • Company-matched 401(k) plan • Employee Stock Ownership Plan • Paid time off • Paid holidays • Employee Assistance Program • Full-time employment • Remote work arrangement

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