Site Merchandising – Operations Manager

🔥 12 hours ago

🇺🇸 United States – Remote

💵 $85k - $110k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

👻 Ghost score 0%

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OSEA Malibu

WebsiteLinkedInAll Job Openings

51 - 200 employees

💄 Beauty

🧘 Wellness

🛒 Retail

Beauty • Wellness • Retail

OSEA Malibu is a skincare company specializing in clean beauty products made from sea-derived ingredients. Founded in California, OSEA emphasizes a holistic approach to skin care with a commitment to sustainability and vegan, cruelty-free products. Their product range includes body care, cleansers, serums, and oils targeting diverse skin concerns such as anti-aging, hydration, and sensitive skin. OSEA offers a personalized skin quiz to help customers build the best routine for their skincare needs and provides flexible subscription options for their products. Operating since 1996, the brand focuses on creating high-quality, environmentally conscious skincare solutions.

📋 Description

• Own and oversee execution of the site merchandising calendar aligned to product launches, promotions, and seasonal campaigns • Own product ranking and presentation across homepage, collection, category pages, and blogs • Deliver regular analysis on merchandising performance, search trends, and on-site engagement • Lead onsite content strategy and brief new site assets for launches, promotions, and evergreen brand campaigns • Configure and optimize cross-sell and upsell logic • Own search results optimization • Maintain and refine top navigation and filtering • Optimize site metadata and content with engineering teams to improve search engine visibility and organic traffic • Partner with growth marketing to optimize key pages for paid traffic • Collaborate with product marketing on new site features, collections, content, key collections, and hero SKUs • Create and manage discount codes, promotions, and product-level configurations in Shopify • Own product tagging and catalog management strategy • Own on-site inventory data and coordinate resolution of discrepancies • Partner with Customer Experience to triage and resolve site bugs and functionality issues • Manage third-party app relationships and integrations, including vendor performance and troubleshooting • Support A/B testing strategies and site roadmaps with the Director of Ecommerce

🎯 Requirements

• 3–5 years of experience in ecommerce, site merchandising, or digital operations (beauty or wellness industry preferred) • Experience with A/B testing, personalization, heatmapping, and site analytics tools (e.g., Google Analytics, Hotjar, or similar) is required • Analytical mindset with the ability to pull reports, identify trends, and translate data into clear recommendations • Highly detail-oriented with strong organizational skills and the ability to manage multiple priorities simultaneously • Comfortable working cross-functionally across Creative, CX, and broader Ecommerce teams • Hands-on Shopify experience required • Familiarity with Shopify Flows and back-end product management is a strong plus • Experience managing third-party app integrations and vendor relationships, including evaluating tools, overseeing implementations, and maintaining ongoing partnerships • Excellent written and verbal communication skills • Experience utilizing AI tools to streamline workflows and improve efficiency • Must reside in the United States to be considered for this position