Strategy & Operations Manager

🔥 15 hours ago

🇺🇸 United States – Remote

💵 $118k - $136.8k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

👻 Ghost score 0%

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Rula

501 - 1000 employees

Founded 2019

💼 Consulting

🛡️ Insurance

🏥 Healthcare

💰 Series C - Rula on 2024-07

Consulting • Insurance • Healthcare

Rula is a mental health care platform that connects patients with licensed therapists and psychiatric providers across the United States, offering online and in-person therapy, psychiatry, and medication management. The platform works with over 120 insurance plans nationwide (including Medicare, Medicaid, and many major commercial carriers), verifies coverage, provides cost estimates, and offers in-network pricing (average $15 per session with insurance) and cash rates for self-pay. Rula supports 90+ conditions (anxiety, depression, PTSD, ADHD, OCD, bipolar disorder, etc. ), provides tools for scheduling and managing appointments, and offers resources like tests/quizzes and a provider directory spanning all 50 states. It serves patients directly and partners with employers, health plans, and health systems, and emphasizes clinical standards, provider reviews, and ongoing professional development.

📋 Description

• Accelerate the expansion of in-person behavioral healthcare • Lead efforts to scale in-person psychiatry services • Build a robust office safety and suitability program • Serve as the operational lead and subject matter expert for in-person psychiatry • Partner with supply teams to establish provider acquisition channels • Design compelling value propositions • Craft demand generation strategies • Maintain regulatory compliance across target markets • Own new high-impact initiatives as the in-person care model scales and strategic priorities evolve

🎯 Requirements

• 5+ years of experience in management consulting, strategy & operations, chief-of-staff, or analytical roles at a top-tier consulting firm, high-growth technology company, or two-sided marketplace • 2+ years of experience leading and executing complex, cross-functional initiatives • Strong analytical and modeling skills • Hands-on experience querying data, such as with Looker or Hex • Experience building complex financial or operational models in Google Sheets • Excellent verbal and written communication skills tailored for a remote environment • Ability to synthesize complex analyses into crisp summaries and tailor communication to audiences from core teams to executives • Strategy development experience, including defining business problems and turning possible solutions into actionable plans • Must be based in the United States; Rula currently does not hire in Hawaii • Previous behavioral healthcare experience preferred • Experience with strategic planning or OKR processes preferred • Salesforce reporting experience preferred • Notion, Asana, Jira, or similar project-tracking tools experience preferred

🏖️ Benefits

• 100% remote work environment • Attractive pay and benefits with transparent pay ranges • Medical, dental, vision, life, disability, and FSA/HSA • 401(k) plan access • Generous time-off policies, including 2 company-wide shutdown weeks each year • Paid parental leave for birthing, non-birthing, adopting, and fostering parents • Employee Assistance Program (EAP) • Quarterly department stipend for team-building activities or in-person gatherings • Community and employee resource groups • New hire home office stipend • $50 monthly internet or cell phone stipend • Year-round wellness initiatives • $50/month wellness stipend • Equity

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