Associate Director, Field Technology

🔥 15 hours ago

🏖️ New Jersey – Remote

🏖️ New Jersey – Remote

💵 $169.2k - $253k / year

⏰ Full Time

🟠 Senior

👔 Director

👻 Ghost score 0%

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Otsuka Pharmaceutical Companies (U.S.)

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

💊 Pharmaceuticals

🏥 Healthcare

🧬 Biotechnology

Pharmaceuticals • Healthcare • Biotechnology

Otsuka Pharmaceutical Companies (U. S. ) is a prominent player in the pharmaceutical manufacturing industry, dedicated to creating innovative products for better health worldwide. The company comprises two main entities: Otsuka America Pharmaceutical, Inc. (OAPI), which is focused on commercializing Otsuka-discovered and in-licensed products in North America, and Otsuka Pharmaceutical Development & Commercialization, Inc. (OPDC), which specializes in the clinical development and global registration of innovative healthcare solutions, particularly in the field of neuroscience.

📋 Description

• Lead the management, organizational roadmap, optimization, and field adoption of sales systems, including CRM, Field Reporting, and other field technology tools • Drive strategic enhancements, system performance, and cross-functional alignment to support commercial effectiveness • Serve as a key partner to Field Strategic Operations, Brand, IT, Commercial Operations, and Analytics • Act as business owner for sales systems supporting field teams across multiple therapeutic areas • Develop Field Technology organizational roadmaps for supported sales divisions • Drive system enhancements, configurations, and integration efforts with IT and external vendors • Lead cross-functional initiatives that improve sales-force productivity through automation and process efficiencies • Liaise between field sales and IT to ensure system performance and issue resolution • Collaborate with Systems Training to create training materials, system guides, and end-user best practices • Establish and monitor adoption metrics and identify improvement areas • Partner with Commercial Analytics to provide meaningful insights and dashboards • Work with IT to maintain data integrity, governance, and compliance within sales systems • Assess system utilization data and provide strategic recommendations to leadership • Collaborate across Field Strategic Operations, Brand, IT, and Marketing to align system capabilities with commercial priorities • Manage external-vendor relationships and ensure system reliability and enhancements • Contribute to vendor selection, contract negotiations, and service-level agreements

🎯 Requirements

• Bachelor’s degree in business, Information Systems, or a related field • 8+ years of experience in sales operations, CRM management, or field technology • Expertise in Veeva or Salesforce CRM, Power BI, and other sales enablement platforms • Proven ability to lead system implementation, enhancements, and field adoption initiatives • Strong analytical, problem-solving, and project management skills • Experience working cross-functionally with Sales, IT, and Commercial Operations • Experience in the pharmaceutical, biotech, or healthcare industry preferred • Familiarity with AI-driven sales analytics and emerging field technologies preferred

🏖️ Benefits

• Comprehensive medical, dental, vision, and prescription drug coverage • Company-provided basic life insurance • Accidental death and dismemberment insurance • Short-term and long-term disability insurance • Tuition reimbursement • Student loan assistance • Generous 401(k) match • Flexible time off • Paid holidays • Paid leave programs • Other company-provided benefits • Incentive opportunity