Director of Off-Premise

🔥 5 minutes ago

🏄 California – Remote

🏄 California – Remote

💵 $100k - $120k / year

⏰ Full Time

🔴 Lead

👔 Director

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Pacific Catch

WebsiteLinkedInAll Job Openings

501 - 1000 employees

🏨 Hospitality

🍽️ Food & Beverage

Hospitality • Food & Beverage

Pacific Catch is a WestCoast Fish House dedicated to delivering high quality sustainable seafood with a unique perspective. The menu explores styles and ingredients found throughout the Pacific, offering a variety of Fresh Catch specials that highlight specific regions and seasonal offerings. As a proud partner of the Surfrider Foundation, Pacific Catch is committed to reducing its environmental impact through green practices such as compostable utensils, recycling fryer oil into biofuel, and using green building techniques. They also emphasize responsible sourcing by being a member of the Seafood Watch program, ensuring their seafood is sourced from environmentally responsible sources.

📋 Description

• Own Pacific Catch's delivery, takeout, and catering business end-to-end • Grow sales across third-party delivery, B2B, and catering channels • Protect margin through partner terms and pricing • Ensure orders are accurate, on time, and fresh • Partner with Operations, Marketing, Culinary, Finance, and restaurant General Managers • Grow third-party delivery revenue by adding partners and locations and driving order frequency • Negotiate and manage commission rates, fees, and partner-funded promotions • Research, evaluate, and launch new delivery and B2B partners • Own third-party delivery marketing plans, including listings, photography, ratings, promotions, and sponsored placement • Manage indirect catering through ezCater and optimize menus, rankings, and reviews • Build direct catering through B2B sales and corporate account development • Partner with General Managers on local store marketing initiatives • Select and implement technology for direct catering ordering • Guide catering pricing strategy and provide input to culinary/product planning • Set and enforce standards for order accuracy, on-time production, and handoff • Own packaging standards for food quality, temperature, and brand presentation • Maintain menus and the Otter platform across all channels and troubleshoot operational issues • Train and support General Managers and restaurant teams on off-premise procedures • Lead revenue recapture for errors, disputes, and chargebacks • Report sales growth by partner, channel, and location • Measure marketing effectiveness and return on promotional spend • Track revenue recapture results and trends • Publish operational KPIs and drive action with Operations

🎯 Requirements

• 7+ years of experience in restaurant operations or growth roles • 3+ years leading off-premise, delivery, or catering for a multi-unit brand • Hands-on expertise with DoorDash, Uber Eats, Grubhub, ezCater, and aggregation tools such as Otter • Proven record negotiating partner agreements and building profitable, scalable revenue channels • Strong analytical skills; comfortable with P&L, POS data, and Excel/BI dashboards • B2B or catering sales experience; able to build a sales pipeline and close corporate accounts • Credible with GMs and kitchen teams; a clear communicator who trains and influences without direct authority • Passion for high-quality, fresh food and guest experience • Willingness to travel to restaurant locations regularly • Ability to sit, stand, and walk for varying periods throughout the workday • Ability to frequently use a computer, keyboard, mouse, telephone, and other standard office equipment • Ability to reach, bend, stoop, and frequently lift up to 25 pounds • Ability to move throughout restaurant locations as needed, including navigating kitchens, dining areas, service areas, and other operational spaces

🏖️ Benefits

• Bonus • Remote work • Regular travel to restaurant locations in Southern California and Northern California