🔥 42 minutes ago
Where this job comes from
Posted on PACIFICSOURCE's careers page, not through a job board
First seen by Remote Rocketship 42 minutes ago
• Facilitate client wellness and autonomy through advocacy, assessment, planning, communication, education, resource management, and service facilitation • Collect and assess patient information to develop comprehensive, individualized care management plans • Promote appropriate utilization and cost-effective care and services • Link clients with appropriate providers and resources across health and human services and care settings • Coordinate communication among clients, payers, primary care providers, and other service professionals • Maintain client privacy, confidentiality, health, and safety through advocacy and adherence to applicable standards and regulations • Answer medical or contract interpretation questions referred from other departments, physicians, and providers • Assist employers and agents with healthcare resource and procedure questions • Use and promote evidence-based tools • Utilize lean methodologies for continuous improvement • Meet department and company performance and attendance expectations • Follow PacificSource privacy policy and HIPAA laws and regulations • Perform other duties as assigned
• Minimum of three (3) years of clinical experience, including case management • Active, unrestricted Registered Nurse (RN) license, Licensed Professional Counselor (LPC), Licensed Marriage and Family Therapist (LMFT), or Licensed Clinical Social Worker (LCSW) credential required • Certified Case Manager Certification (CCM) as accredited by CCMC required at time of hire or within two years of hire date • Knowledge of health insurance and state mandated benefits • Experience and expertise in case management practice, including advocacy, assessment, planning, communication, education, resource management and service facilitation • Knowledge of contractual benefits and options available outside contractual benefits • Knowledge of community services, providers, vendors and facilities available to assist members • Ability to use computerized systems for data recording and retrieval • Ability to maintain patient confidentiality, privacy, and health records security • Ability to establish and maintain relationships with community services and providers • Current clinical knowledge base and certification • Ability to work independently with minimal supervision • Ability to read and comprehend both written and spoken English • Ability to communicate clearly and effectively • Insurance industry experience preferred
• Equal opportunity employment • Work-from-home arrangement • Ergonomically configured equipment • Professional case management and clinical knowledge development • Travel approximately 5% of the time • Eligibility for Certified Case Manager Certification (CCM) at time of hire or within two years of hire date
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