Document and Vendor Governance Specialist

Job not on LinkedIn

🔥 17 hours ago

🏰 Missouri – Remote

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💵 $45k - $72k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🎲 Risk

👻 Ghost score 20%

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Logo of PACIFICSOURCE

PACIFICSOURCE

1001 - 5000 employees

Founded 1933

Not-for-profit health plans

📋 Description

• Administer and maintain enterprise print governance processes, standards, and approval workflows • Serve as the primary operational liaison for print and fulfillment vendors • Monitor vendor performance, service level agreements, and contractual obligations, escalating issues as needed • Coordinate annual reviews of enterprise print documents with business owners and stakeholders • Evaluate and coordinate new print and fulfillment requests for alignment with governance standards and operational requirements • Maintain the enterprise print inventory, document catalog, and related records • Coordinate document production changes, vendor implementations, and fulfillment enhancements • Analyze print utilization, operational trends, and spending patterns to identify cost-saving opportunities and process improvements • Develop and maintain vendor scorecards, performance metrics, and operational reporting • Promote compliance with enterprise print standards and governance requirements through consultation, communication, and oversight • Assist with enterprise fulfillment projects • Participate in vendor onboarding, implementation, testing, and deployment activities • Support operational reporting, performance monitoring, and continuous improvement initiatives • Develop, maintain, and update standard operating procedures and process documentation • Provide guidance and consultation to business areas regarding print governance standards and processes • Meet department and company performance and attendance expectations • Follow PacificSource privacy policy and HIPAA laws and regulations • Perform other duties as assigned

🎯 Requirements

• Minimum of 3 years of experience in print operations, vendor management, document services, healthcare operations, business operations, or a related field • Experience managing vendor relationships, operational processes, workflow improvements, and cross-functional initiatives preferred • High school diploma or equivalent required • Knowledge of vendor management, supplier performance monitoring, and service level agreement (SLA) administration • Knowledge of print, fulfillment, and document lifecycle operations • Knowledge of enterprise governance processes, policy compliance, and workflow controls • Knowledge of process improvement methodologies and operational efficiency practices • Knowledge of reporting, data analysis, and performance measurement techniques • Proficiency with Microsoft Office Suite, including Excel, Word, Outlook, PowerPoint, and Teams • Knowledge of project coordination, change management, and cross-functional collaboration practices • Healthcare operational workflows and regulatory requirements preferred • Ability to read and comprehend both written and spoken English • Ability to communicate clearly and effectively • Ability to stoop and bend • Ability to sit and/or stand for extended periods of time • Ability to perform repetitive motions including typing, sorting, and filing • Ability to lift and carry files and business materials • Must follow privacy policy and HIPAA laws and regulations concerning confidentiality and security of protected health information

🏖️ Benefits

• Equal opportunity employment • Approximately 10% travel as part of the role

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