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Director, Provider Network Operations

Job not on LinkedIn

🕒 October 26

⚔️ Virginia – Remote

infoinfo

💵 $108.5k - $184.4k / year

⏰ Full Time

🔴 Lead

🌐 Network Operations

Where this job comes from

Posted on PacificSource Health Plans's careers page, not through a job board

First seen by Remote Rocketship October 26

Still open on PacificSource Health Plans's site. Checked 2 hours ago.

Logo of PacificSource Health Plans

PacificSource Health Plans

1001 - 5000 employees

Founded 1933

🏥 Healthcare

🛡️ Insurance

⚕️ Healthcare Insurance

Healthcare • Insurance • Healthcare Insurance

PacificSource Health Plans is a healthcare provider that offers a range of health insurance solutions, including plans for individuals, families, and employers. Their offerings include Medicare and Medicaid plans, dental coverage, and administrative services for small and large groups. Committed to member care, PacificSource emphasizes customer service and provides various resources for health management, including mental health support and wellness programs.

📋 Description

• Guide strategic initiatives for Provider Network Operations, including network setup and maintenance, provider data integrity, provider education and service, contract implementation, provider-related claims, provider setup and audits, corrective action plans, and provider directory accuracy • Collaborate with Provider Reimbursement Insights and Analytics to meet objectives • Direct Credentialing division efforts to ensure compliance and operational excellence • Develop provider education and relationship management strategies • Lead integration and operational effectiveness of provider network platforms with legacy and emerging systems • Partner with software vendors, IT teams, and internal stakeholders to improve interoperability and system compatibility • Ensure integrated systems support state, federal, and NCQA standards and organizational policies • Develop automated workflows and data synchronization processes across platforms and departments • Improve functionality through LEAN methodologies and resources • Participate in strategic planning, execution, resource allocation, and performance monitoring • Work with executive leadership on processes, technology, people resources, performance metrics, and efficiency targets • Oversee provider collaborative efforts and coordinate with other departments and leaders • Guide functional leaders in developing business plans • Design and deliver provider education programs • Assess provider feedback and implement relationship improvements • Collaborate with Operations, IT, Health Services, Analytics, Finance, and other departments • Oversee annual IT work plans, initiative work plans, financial budgets, and resource needs • Develop coaching and training programs with division leaders • Oversee hiring, staff development, coaching, performance reviews, and employee engagement • Oversee division budgets and spending and implement corrective actions as needed • Participate in Manager/Supervisor meetings, PRISM walks, internal committees, and department activities • Assess innovative provider payment methodologies for approval and implementation • Meet department and company performance and attendance expectations • Follow privacy and HIPAA requirements • Perform other duties as assigned

🎯 Requirements

• Minimum of 8 years of experience in a leadership role overseeing healthcare provider network operations or related functions • Experience leading at least two of Provider Relations, Credentialing, and Provider Data Management strongly preferred • Experience managing large, multi-level teams and complex operational portfolios • Knowledge of provider reimbursement methodologies, provider network operations, compliance requirements, and healthcare data management • Experience developing and executing strategy within a matrixed organization preferred • Bachelor’s degree in business, health care administration, finance, or related field required • Associate’s degree and 2 years of relevant experience, or high school diploma and 4 years of relevant experience, in addition to the required minimum years of work experience will also be considered • Ability to develop and execute strategy • Advanced knowledge of provider reimbursement and reimbursement methodologies, provider relations, or provider partnership activities • Ability to lead people in a matrixed organization structure and build high performing teams • Proven collaborative interaction experience with provider leaders • Accountable leadership, business and financial acumen, empowerment, influential communications, situational leadership, and strategic planning • Ability to read and comprehend both written and spoken English • Ability to communicate clearly and effectively • Ability to stoop and bend, sit and/or stand for extended periods, perform repetitive motions, and lift and carry files and business materials • Compliance with PacificSource privacy policy and HIPAA laws and regulations

🏖️ Benefits

• Equal opportunity employment • Work-from-home arrangement • Coaching and training programs • Employee engagement and cultural enhancement programs • Career development and staff development opportunities • Approximately 15% travel opportunity

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