
201 - 500 employees
Founded 2014
🏥 Healthcare
⚕️ Healthcare Insurance
☁️ SaaS
Healthcare • Healthcare Insurance • SaaS
Pager Health is a connected health platform company that enables healthcare enterprises to deliver high-engagement, intelligent health experiences for their patients, members, and teams through integrated technology, AI, and concierge services. Their solutions provide secure access and support proactive, personalized care across the healthcare journey, improving engagement and satisfaction for users.
🔥 19 hours ago
⛰️ Colorado, Nevada, +1 more states – Remote
💵 $35 - $37 / hour
⏰ Full Time
🟢 Junior
🟡 Mid-level
👻 Ghost score 1%
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201 - 500 employees
Founded 2014
🏥 Healthcare
⚕️ Healthcare Insurance
☁️ SaaS
Healthcare • Healthcare Insurance • SaaS
Pager Health is a connected health platform company that enables healthcare enterprises to deliver high-engagement, intelligent health experiences for their patients, members, and teams through integrated technology, AI, and concierge services. Their solutions provide secure access and support proactive, personalized care across the healthcare journey, improving engagement and satisfaction for users.
• Provide customer service and virtual care through live messaging, video, phone, and/or email • Document patient interactions in the EMR • Follow and apply clinically validated triage protocols • Ensure high-quality customer service for patients and providers • Complete basic nursing responsibilities, outpatient testing, medications, and related tasks • Troubleshoot technology with patients • Ensure a seamless patient call center experience • Coordinate lab orders, prescription orders, radiology tests, and other aspects of patient care • Work on projects to optimize operational efficiency and improve the telemedicine experience • Assist in identifying technology needs that improve patient experience • Complete additional projects as assigned
• Minimum of 2+ years experience as a Registered Nurse (RN) in a clinical/bedside hospital setting is required • Active, unencumbered RN license issued by the state where you reside, with compact/multistate privileges, is required • Minimum of Associates Degree in Nursing (ADN) • Hands-on RN experience in ER/ED, ICU, Stepdown, Telemetry, Med-Surg, Oncology, and/or Float is highly preferred • Bilingual ability to communicate in both English and Spanish is a major plus • Ability to give and receive actionable feedback • Ability to use critical thinking in new and challenging situations • Outstanding multitasking skills • Enthusiasm for and adaptability to new technology • Mastery of oral and written language and strong typing skills • Ability to assess and communicate with patients via a text-based platform • Flexible and fast learner, comfortable in a fast-paced and changing environment • Detail-oriented, organized self-starter with outstanding interpersonal skills • Shift availability: overnight, 10:45pm–9:45am Eastern Time, four days per week on rotating days; every other weekend required
• Shift differentials • Remote-first work environment • Opportunity to shape the job, stretch skills, and drive the company’s future • Work alongside passionate, talented, and mission-driven professionals • Opportunity to make a positive impact on people’s lives
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