Principal Product Manager – Synthetic Monitoring, Digital Experience Monitoring

🔥 1 minute ago

🏄 California, New York – Remote

🏄 California – Remote 🗽 New York – Remote

💵 $176.8k - $286k / year

⏰ Full Time

🔴 Lead

🛍️ E-commerce

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Palo Alto Networks

WebsiteLinkedInAll Job Openings

10,000+ employees

🔒 Cybersecurity

🏢 Enterprise

💰 $1M Seed Round - Morta Security on 2013-02

Cybersecurity • Enterprise

Palo Alto Networks is a global cybersecurity company that provides AI-driven platforms, products, and services to protect networks, cloud workloads, endpoints, and applications. Its portfolio includes next-generation firewalls, SASE and Prisma Cloud (CNAPP) offerings, the Cortex security operations suite (XDR, XSOAR, XSIAM), and Unit 42 threat intelligence and incident response services. Palo Alto Networks helps enterprises secure AI deployments, automate SOC workflows, and prevent, detect, and respond to sophisticated threats across hybrid and multi-cloud environments.

📋 Description

• Own synthetic monitoring for Cortex XCOR • Translate front-end testing requirements into a unified product defined as code and executable globally or within customer networks • Unify synthetic and real-user monitoring data with the RUM team • Conduct primary research with SREs, front-end developers, and platform teams • Engage customers, design partners, and field teams through discovery calls and interviews • Participate in sales calls and gather feedback for roadmap prioritization • Partner with engineers and technical stakeholders to scope and deliver the product • Build OpenTelemetry-native synthetic results that correlate with existing metrics, traces, and logs • Own the execution model, including scheduling, deployment locations, customer charging, and customer control • Set KPIs to measure customer value and impact • Own, sequence, communicate, and evolve the product roadmap • Lead cross-functional teams to deliver cohesive platform features and workflows • Partner with product marketing on positioning, messaging, and go-to-market strategy • Analyze the market, participate in design discussions, meet customers, and identify product gaps • Establish a competitive product offering and define performance metrics and competitive-gap priorities

🎯 Requirements

• 10+ years of experience as a product manager • Deep knowledge of enterprise software • Experience with monitoring, testing, or developer infrastructure products such as synthetic monitoring, end-to-end browser testing, API testing, or CI/CD tooling • Working knowledge of end-to-end modern web application testing • Experience with browser automation: Playwright, Selenium, or Cypress • Experience with HTTP and API testing • Knowledge of DNS, TCP, and TLS • Track record of taking a product from zero to one • Ability to present to senior customer leadership and company executives • History of shipping with agile processes and tight feedback loops • Demonstrated ability to leverage AI in the Product Development Lifecycle while maintaining critical thinking • Familiarity with observability and OpenTelemetry specifically (helpful, not required) • Experience building AI Native products and/or maintaining MCP servers (helpful, not required) • Familiarity with digital experience monitoring, Core Web Vitals, user journeys, and JavaScript exceptions (helpful, not required) • Comfort with test-as-code, infrastructure-as-code, and CI/CD workflows (helpful, not required) • Experience building and operating software as a service, including customer-workload unit economics (helpful, not required) • Experience with design-led product development principles (helpful, not required)

🏖️ Benefits

• Restricted stock units may be included • Bonus may be included • Employee benefits are available (specific benefits not detailed) • Immigration sponsorship eligible

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