National Claims Trainer

🔥 2 minutes ago

🇺🇸 United States – Remote

💵 $90k - $120k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 0%

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Logo of Palomar

Palomar

201 - 500 employees

Founded 2014

🛡️ Insurance

💸 Finance

🤝 B2B

💰 $105.6M Post IPO equity on 2024-09

Insurance • Finance • B2B

Palomar is a specialty property and casualty insurance company that provides creative insurance solutions for commercial and residential clients. It underwrites a broad range of specialty products—including earthquake, inland marine and property, casualty (including E&S and healthcare liability), environmental liability, surety, builders risk, motor truck cargo, fronting programs, and crop/hurricane coverage—while serving agents, brokers, policyholders and investors. The company emphasizes innovation, sustainability, and digital services (insured portal, producer tools) to support growth and operational efficiency.

📋 Description

• Identify training needs for the Claims Department and recommend solutions • Create, develop, and deliver training using presentations, video job aids, PowerPoints, workflows, coaching, mentoring, and other educational materials • Create and maintain letters, forms, and templates • Promote consistency of claim handling and recommend processes for greater efficiency and improved claim handling • Collaborate with claims and other organizational departments • Complete assigned tasks and projects timely • Maintain knowledge of and compliance with company procedures, claim-related statutes, insurance regulations, and other legal requirements • Assist with quality assurance of claim audits as needed • Provide high-level customer service to internal and external clients and partners • Monitor and maintain adjuster licenses • Assist with filing continuing education hours with RMA and required State Departments • Conduct and attend adjuster system trainings in person and virtually for MPCI and private products • Compile and create necessary training materials for adjuster trainings • Contribute to claims team and organizational goals and objectives

🎯 Requirements

• 7+ years of experience in training and development is preferred • 5–10 years in crop insurance, agricultural insurance, or a related field, preferably with national or multi-regional scope is highly preferred • Bachelor's degree in a related field preferred • Proven expertise in crop insurance products (MPCI, crop-hail, private products), underwriting, claims, and RMA regulations • Demonstrated success in designing and leading scalable training programs for diverse audiences in a national or large-scale corporate setting • Experience managing or mentoring a team of trainers or coordinating training across multiple locations is highly desirable • Must be able to travel throughout Palomar’s crop footprint • Demonstrable track record of working autonomously and driving progress • Exemplify professional and ethical behavior

🏖️ Benefits

• Full Suite of Medical Benefits • Long Term Financial Incentives – STOCK! • 401k with 3.5% Automatic Fully Vested Employer Contributions • Competitive PTO + Holiday Program • Lifestyle Spending Allowance • Professional Development Assistance • Career Exploration Opportunities • Regular company-wide social events (even virtually!) • Competitive annual discretionary bonus program • Annual long-term incentive stock grants • Reasonable accommodations for qualified applicants with disabilities

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