Senior Software Engineer – New Customer Experience

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Pantheon Platform

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501 - 1000 employees

Pantheon is the WebOps platform for websites that deliver extraordinary results. We believe in putting the magic of the internet in everyone’s hands. That’s why we’re so passionate about helping developers, IT, and marketing develop, test, and release website changes faster and more reliably so they can build and maintain websites that create value for their organizations. Our cloud native software makes it easy to securely manage a single website or thousands of websites across multiple teams in one platform.

📋 Description

• The New Customer Experience team is looking for a software engineer focused on improving the end-to-end experience for new customers adopting the Pantheon platform. • Our team interfaces with almost every department at the company on one of the highest priority initiatives at Pantheon: completely revamping how customers discover, evaluate, onboard, and get value from our product. • You will work on a variety of technologies, including Python services, our GraphQL gateway, authentication and authorization systems using Auth0, and infrastructure managed with Terraform on Google Cloud.

🎯 Requirements

• 5-8+ years of professional experience in software development • Advanced proficiency in programming languages such as Python, GoLang, or JavaScript. • Strong understanding of distributed systems, data structures, and algorithms. • Experience with cloud platforms (e.g., GCP, AWS) and container orchestration tools (e.g., Kubernetes). • Experience with RESTful and Graphql APIs • Proven ability to independently solve problems and drive projects to completion. • Experience with authentication and authorization systems, including Auth0.

🏖️ Benefits

• Industry competitive compensation and equity plan • Flexible time off, sick days, and 13 paid holidays • Comprehensive medical insurance including Health, Dental and Vision • Paid parental leave (plus fertility, adoption and other family planning benefits) • In-office workspace (San Francisco & Chicago) • Monthly allowance for wellness, reading and access to LinkedIn Learning for continued development • Events and activities both team-based and company wide that inspire, educate and cultivate