Enterprise Account Executive – EMEA

🕒 5 days ago

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parcelLab

WebsiteLinkedInAll Job Openings

51 - 200 employees

📦 Logistics

💼 Consulting

📣 Marketing

Logistics • Consulting • Marketing

parcelLab is a global enterprise post-purchase software provider, focusing on enhancing customer experience and business operations after the purchase. The platform offers end-to-end solutions for personalized order tracking, returns management, customer engagement, and data-driven decision-making. By streamlining post-purchase communications and processes, parcelLab helps brands reduce operational costs, increase revenue, and boost customer loyalty. Their services cater to industries like fashion, electronics, and beauty, providing integrations that enhance efficiency and customer satisfaction. Parcelling more than just orders, parcelLab ensures seamless post-purchase experiences for over 800 brands and 350+ carriers worldwide.

📋 Description

• Own a set of strategic enterprise accounts • Run end-to-end, value-led sales processes from early discovery through close • Engage in multi-threaded opportunities with senior stakeholders across CX, e-commerce, marketing, IT, and procurement • Partner closely with SDRs, Marketing, Solutions Consulting, and Customer Success • Build and own a healthy enterprise pipeline across a defined region or account set • Lead senior-level, consultative conversations focused on business outcomes • Conduct deep discovery and translate customer challenges into clear value stories • Build ROI-driven business cases and commercial proposals • Navigate complex buying groups, legal, and procurement processes • Coordinate internal teams to move deals forward • Forecast accurately and communicate clearly with sales leadership

🎯 Requirements

• Strong experience selling B2B SaaS at enterprise level • Proven success selling into large retailers or consumer brands • Track record of closing complex, high-value, multi-stakeholder deals • Comfortable owning pipeline generation alongside SDR support • Commercially sharp, with experience building value-based business cases • Familiarity with structured sales methodologies such as MEDDICC • Clear, confident communicator with senior executive presence • UK-based; London preferred • Success selling into DACH, BENELUX and/or the Nordics is a bonus • Experience in ecommerce, CX, martech, or logistics tech is a bonus • Scale-up experience is a bonus • Additional European languages are a bonus

🏖️ Benefits

• Real ownership • Meaningful challenges • Front-row seat to shaping the sales motion as the company scales • Support for professional growth and development • Opportunities to take on bigger challenges, learn fast, and make a real impact