Enterprise Customer Success Manager

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🔥 2 hours ago

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Logo of Parkade

Parkade

1 - 10 employees

📦 Logistics

💼 Consulting

🏨 Hospitality

Logistics • Consulting • Hospitality

Parkade is a company that offers comprehensive parking management software designed for multi-family residences, office buildings, condos, truck lots, hotels, and more. Their software features tenant and visitor parking management, gate and PMS integration, automated enforcement, and revenue management. Parkade enables property managers to optimize parking space usage, increase revenue, streamline operations, and improve security through automated processes and digital systems. By providing reliable, reservable parking and integration with existing property management systems, Parkade helps properties manage both short-term and long-term parking needs efficiently. Their platform also supports increased revenue through public parking rentals and smart pricing strategies.

📋 Description

• Drive account growth and revenue expansion • Own retention and customer delight • Be a proactive relationship manager • Serve as the voice of the customer to drive product innovation

🎯 Requirements

• 5+ years of enterprise B2B SaaS customer success management with portfolio ownership of $500K+ ARR • Property management or PropTech industry experience with understanding of multifamily and commercial real estate operations • Proven track record driving net revenue retention above 110% through expansion and renewal strategies • Executive relationship management with enterprise Directors and VP-level stakeholders • Implementation and onboarding program management for technical software deployments across multi-site portfolios

🏖️ Benefits

• Health insurance • Professional development opportunities

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