Manager, Account Management

🔥 1 minute ago

⛰️ Colorado, Florida, +6 more states – Remote

⛰️ Colorado – Remote 🐊 Florida – Remote 🌽 Illinois – Remote 🗽 New York – Remote 🌲 North Carolina – Remote ❄️ Minnesota – Remote 🔔 Pennsylvania – Remote 🤠 Texas – Remote

💵 $100k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

👻 Ghost score 0%

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PAR Technology

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1982

🍽️ Food & Beverage

💼 Consulting

📦 Logistics

Food & Beverage • Consulting • Logistics

PAR Technology is a company that provides a comprehensive suite of technology solutions aimed at the restaurant and hospitality industries. Their offerings include point of sale (POS) systems, digital ordering platforms, payment services, and customer loyalty solutions. PAR Technology aims to streamline restaurant operations through cloud-based technologies that improve speed of service, reduce wait times, and enhance the overall guest experience. They cater to various settings such as quick service, fast-casual, cinemas, casinos, theme parks, hospitality establishments, and convenience stores. By integrating various processes from front of house to back of house, PAR Technology supports a unified commerce experience for enterprises and businesses aspiring for growth.

📋 Description

• Lead and develop a high-performing quota-carrying account management team • Coach Account Managers at the deal level, establish expectations, provide feedback, and create development opportunities • Drive sales, renewal, retention, and revenue growth across franchise accounts, new store openings, expansions, and product refresh opportunities • Help franchise operators gain value from PAR's POS, Back Office, Insights, Delivery, Payments, Services, and Hardware solutions • Build repeatable sales motions and execute cross-sell and upsell strategies • Own forecast accuracy, weekly pipeline and deal reviews, performance metrics, and CRM practices in Salesforce • Build relationships with franchisee groups and franchisor field organizations • Represent PAR at industry events and address at-risk accounts and renewal concerns • Partner with Talent Acquisition and Sales Enablement to hire, onboard, train, and retain team members • Manage underperformance through documented expectations, measurable milestones, and partnership with HR • Identify customer white space and opportunities to use AI and automation • Collaborate with Corporate Account Management, Customer Success, Customer Support, Revenue Operations, Marketing, Finance, Order Management, and Professional Services • Report to the Sr. Director, Sales

🎯 Requirements

• 5+ years of proven experience in account management, sales or a related field, with a track record of meeting or exceeding sales and revenue targets • 2+ years managing a quota-carrying team, with demonstrated success in hiring, coaching and developing team members • Knowledge of the restaurant industry, experience with franchise communities and familiarity with complex restaurant management solutions highly desired • Strong interpersonal and communication skills • Excellent organizational skills and attention to detail • Bachelor's degree in Business Administration, Sales, Marketing, or a related field preferred • Proficiency in Microsoft Office suite, CRM software (e.g., Salesforce) and AI solutions preferred • Ability to travel up to 15% for customer engagements, franchise conferences and industry events • Must be legally authorized to work in the U.S. or Canada • Must not have restrictive covenant agreements preventing employment at PAR

🏖️ Benefits

• Additional compensation may include bonus, commission and/or equity, as applicable • Equal employment opportunities and reasonable accommodations • Remote work arrangement • Opportunity to attend customer engagements, franchise conferences and industry events