Account Manager, Channel Success

🔥 12 hours ago

🏈 Alabama, Alaska, +39 more states – Remote

🏈 Alabama – Remote 🐻 Alaska – Remote 🌵 Arizona – Remote 🏄 California – Remote ⛰️ Colorado – Remote 🦌 Connecticut – Remote 🐊 Florida – Remote 🌺 Hawaii – Remote 🥔 Idaho – Remote 🌽 Illinois – Remote 🌾 Iowa – Remote 🌪️ Kansas – Remote 🐎 Kentucky – Remote ⚜️ Louisiana – Remote 🦞 Maine – Remote 🦬 Montana – Remote 🌾 Nebraska – Remote 🎰 Nevada – Remote 🗻 New Hampshire – Remote 🏖️ New Jersey – Remote 🌶️ New Mexico – Remote 🌲 North Carolina – Remote 🌾 North Dakota – Remote 🏈 Ohio – Remote 🌪️ Oklahoma – Remote 🚗 Michigan – Remote ❄️ Minnesota – Remote 🎸 Mississippi – Remote 🏰 Missouri – Remote 🔔 Pennsylvania – Remote ⚓ Rhode Island – Remote 🌴 South Carolina – Remote 🗿 South Dakota – Remote 🎸 Tennessee – Remote 🤠 Texas – Remote ⛷️ Utah – Remote ⚔️ Virginia – Remote ☕ Washington – Remote ⛰️ West Virginia – Remote 🧀 Wisconsin – Remote 🦬 Wyoming – Remote

💵 $65k - $78k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

👻 Ghost score 5%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Patch My PC

WebsiteLinkedInAll Job Openings

11 - 50 employees

☁️ SaaS

🔐 Security

🏢 Enterprise

SaaS • Security • Enterprise

Patch My PC is a company that provides software solutions for automated patch management and application updates. Their tools integrate with Microsoft solutions like ConfigMgr and Intune to automate the deployment and management of third-party applications across enterprise environments. With features such as custom pre- and post-install scripts, application lifecycle management, and detailed reporting and analytics, Patch My PC helps IT professionals, MSPs, and security teams enhance their patching processes, saving time and ensuring system security. The company offers products that are user-friendly and support thousands of applications, easing the management of software updates and enhancing endpoint security. Patch My PC stands out with its responsive support team and comprehensive integration capabilities.

📋 Description

• Manage new business from small partners and MSPs, including deal registration, partner communication, and internal follow-through • Own the post-sales lifecycle for channel-sourced customer accounts, supporting onboarding, renewals, expansion opportunities, licensing, and ongoing partner success • Serve as the primary Patch My PC contact for end-user customers while coordinating with originating partners on renewals, upgrades, deal registration, and other commercial activities • Partner with the Partner Development Manager on renewal strategy, expansion opportunities, and partner engagement • Build trusted relationships with partners and customers through timely communication and proactive guidance • Maintain accurate CRM records for device counts, renewal dates, partner tiers, and partner attribution • Surface adoption signals, health indicators, and satisfaction feedback to help strengthen account strategy • Support Strategic Partners with their end customers, progressing opportunities and delivering successful customer outcomes

🎯 Requirements

• 3+ years of experience working with channel partners, MSPs, resellers, or distributors in an account management, channel sales, partner management, or similar role • Experience managing B2B technology accounts in an indirect or channel-influenced sales environment • Ability to build strong end-user relationships while respecting the commercial ownership of the originating partner • Strong commercial acumen and ability to identify renewal risks, expansion opportunities, and customer health signals • Demonstrated ability to manage a high-volume portfolio, prioritize competing demands, and deliver a high-quality partner and customer experience • Proven ability to collaborate across Sales, Customer Engineering, Marketing, and Operations • Strong organizational skills with accuracy and follow-through • Exposure to partner enablement activities such as co-selling, sales training, or joint go-to-market planning is a nice-to-have • Familiarity with subscription-based SaaS business models, including device-based or usage-based licensing is a nice-to-have • Knowledge of endpoint management, IT operations, or the Microsoft Configuration Manager / Microsoft Intune ecosystem is a nice-to-have

🏖️ Benefits

• 401k match: Match 200% of contributions up to the first 5% of salary, resulting in a total potential match of 10% • Medical, dental, and vision coverage: Patch My PC covers 99% of premiums for both team members and dependents • FSA/HSA • Fertility benefits • Parental leave • Paid-time off (PTO) • Volunteer leave • Charitable donation matching • Tuition reimbursement • Gym membership reimbursement • Internet stipend • Pet insurance