Product Commercialization Program Manager – Faster Payments

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🔥 0 minutes ago

🌵 Arizona, Kentucky, +4 more states – Remote

🌵 Arizona – Remote 🐎 Kentucky – Remote 🚗 Michigan – Remote 🔔 Pennsylvania – Remote 🗿 South Dakota – Remote 🎸 Tennessee – Remote

💵 $104k - $174k / year

⏰ Full Time

🟠 Senior

🔴 Lead

📋 Program Manager

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Pathward

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🏦 Banking

💸 Finance

💳 Fintech

Banking • Finance • Fintech

Pathward is a federally registered financial institution that provides robust banking infrastructure, proven technology resource partners, and dynamic collaboration to assist third-party partners in delivering banking programs that meet customer demands. The company focuses on providing a variety of financial solutions including issuing, acquiring, digital payments, credit solutions, and professional tax solutions, among others. Additionally, Pathward supports commercial finance through working capital, equipment finance, structured finance, and insurance premium finance. Committed to financial inclusion, Pathward powers financial access and innovation through strategic partnerships, including efforts to support renewable energy loan growth.

📋 Description

• Responsible strategy, governance, and commercialization of our commercial and consumer lending product portfolio. • Defines and maintains the product line strategy across consumer and small business lending products. • Creates and stewards Product Guidelines (eligibility, pricing, fees, underwriting guardrails, customer experience standards, servicing/collections, account lifecycle rules). • Builds product roadmaps based on customer feedback and industry analysis. • Leads end to end commercialization: business case, positioning, value proposition, packaging, channel enablement, launch playbooks, and sales collateral. • Partners with program managers, fintechs, processors, and networks to shape compelling sponsor backed lending solutions. • Ensures product designs meet applicable Reg Z, UDAAP principles, fair lending, data privacy, servicing and collections standards, and applicable Reg E touchpoints when the lending product interacts with asset accounts. • Drives issue management and root cause remediation for product, servicing, and customer outcomes. • Aligns with Technology on build/buy/partner decisions; author epics/user stories; ensure high quality product requirements and traceability to controls.

🎯 Requirements

• Bachelor's degree or equivalent education and work experience. Master's degree preferred. • Typically requires a minimum of 8 years of related experience with a bachelor’s or equivalent. • Hands on experience launching and scaling lending products (consumer or SMB), including underwriting collaboration, pricing, servicing, and lifecycle management. • Proven ability to build product guidelines/policies and to lead commercialization across cross functional teams. • Strong grasp of bank program operations and partner ecosystems (processors, networks, fintech platforms). • Demonstrated familiarity with U.S. regulatory frameworks relevant to lending (e.g., Reg Z, fair lending, UDAAP) and operational touchpoints (e.g., Reg E when the access device interacts with asset accounts, privacy, collections standards). • Data driven decision maker with competency in building business cases, reading credit performance metrics, and presenting executive level recommendations • Exceptional Communication Skills • Strategic Thinking & Execution • Regulatory Acumen • Cross Functional Leadership • Analytical Rigor • Customer Centricity • Operational Excellence

🏖️ Benefits

• health insurance • 401(k) retirement benefits • life insurance • disability benefits • paid time off • annual performance-based incentive opportunity