Vice President, BSA/AML Operations – Cases

🕒 August 28

🌵 Arizona, Kentucky, +4 more states – Remote

🌵 Arizona – Remote 🐎 Kentucky – Remote 🚗 Michigan – Remote 🔔 Pennsylvania – Remote 🗿 South Dakota – Remote 🎸 Tennessee – Remote

💵 $125k - $208k / year

⏰ Full Time

🔴 Lead

👔 Vice President

👻 Ghost score 13%

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Pathward

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🛡️ Insurance

💼 Consulting

📦 Logistics

Insurance • Consulting • Logistics

Pathward is a federally registered financial institution that provides robust banking infrastructure, proven technology resource partners, and dynamic collaboration to assist third-party partners in delivering banking programs that meet customer demands. The company focuses on providing a variety of financial solutions including issuing, acquiring, digital payments, credit solutions, and professional tax solutions, among others. Additionally, Pathward supports commercial finance through working capital, equipment finance, structured finance, and insurance premium finance. Committed to financial inclusion, Pathward powers financial access and innovation through strategic partnerships, including efforts to support renewable energy loan growth.

📋 Description

• Lead, execute, and oversee Pathward’s Suspicious Activity Monitoring (SAM) case investigation function • Provide senior-level management over investigation, documentation, and disposition of escalated cases • Provide direct oversight of managers responsible for SAM case investigations, enhanced due diligence, and escalation activities • Oversee cases generated through Actimize, FCRM transaction monitoring systems, and manual referrals • Manage case volumes, aging, investigation quality, regulatory responsiveness, SLAs, and quality standards • Partner with Compliance, Technology, Data Analytics, Program Management, and Assurance functions • Support development, implementation, and maintenance of BSA/AML policies, procedures, and controls • Oversee customer due diligence, sanctions screening, AML and sanctions screening, and suspicious activity reporting where applicable • Participate in BSA/AML risk assessments across products, services, customers, and geographic locations • Ensure investigations are investigated, documented, and dispositioned according to policies, procedures, and regulations • Maintain accountability for SAM case dispositions, suspicious activity identification, SAR referrals, CTR accuracy and timeliness, and EDD escalations • Ensure timely responses to 314(a) requests, law enforcement inquiries, subpoenas, and regulatory requests • Develop, maintain, and report KRIs and KPIs to management committees and the Board • Translate operational data into risk-focused narratives for senior management and Board oversight • Lead root cause analysis, identify control gaps, and recommend risk-based remediation • Partner on SAM rule tuning, alert quality, false positives, risk coverage, and governance of system enhancements • Develop and authorize corporate and organizational policies • Maintain current SAM policies, procedures, and investigation standards • Establish training, quality assurance, and mentorship frameworks for managers and analysts • Promote accountability, consistency, and continuous improvement across SAM Case Operations

🎯 Requirements

• Bachelor’s degree required • Advanced degree or professional certifications (e.g., CAMS) preferred • Extensive experience in BSA/AML operations, financial crimes investigations, and SAM programs within a regulated financial institution • Demonstrated leadership experience managing managers and large investigative teams • Strong working knowledge of Actimize, FCRM, and enterprise transaction monitoring systems • Proven ability to engage effectively with regulators, auditors, and senior leadership • Exceptional analytical, communication, and organizational skills

🏖️ Benefits

• Annual performance-based incentive opportunity • Health insurance • 401(k) retirement benefits • Life insurance • Disability benefits • Paid time off • Comprehensive benefits package for eligible employees