National Account Program Manager

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🔥 0 minutes ago

❄️ Minnesota – Remote

❄️ Minnesota – Remote

💵 $99.7k - $117.3k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

📋 Program Manager

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Pavion

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

💼 Consulting

🏥 Healthcare

🎖️ Defense

💰 Private equity on 2016-12

Consulting • Healthcare • Defense

Pavion is a provider of integrated fire protection, security, and audiovisual systems for commercial and institutional clients. The company offers end-to-end services including consulting and design, installation and technology integration, proactive monitoring, IT managed services, maintenance/subscription plans, and AI-enabled video surveillance. Pavion serves enterprise and B2B customers across sectors such as retail, data centers and technology, education, healthcare and pharmaceutical, government and defense, and property management, emphasizing compliance, reliability, and long-term service partnerships.

📋 Description

• Act as the primary point of contact for a hyperscale data center client • Manage multi-site and multi-region programs across all facilities • Align program delivery with client standards, compliance needs, and SLAs • Develop and enforce standardized processes for design, installation, commissioning, and service • Track and report KPIs including budget adherence, on-time delivery, quality, and safety • Manage risk registers, escalation paths, and mitigation strategies • Ensure staffing ratios across regions • Coordinate with supply chain to prevent material delays and ensure vendor accountability • Coordinate Account Executives, Project Managers, engineers, and technicians to deliver integrated security solutions • Lead project review meetings and provide status updates and action plans • Own program-level P&L, revenue forecasts, and margin targets • Manage change orders, billing milestones, and cash flow tracking • Identify growth opportunities within the existing client footprint • Ensure solutions meet security, safety, and regulatory requirements • Oversee test and inspect programs for life-safety compliance • Serve as strategic partner to client stakeholders • Align integrator resources with client roadmaps, including buildouts, expansions, and retrofits • Support quarterly business reviews with performance reporting and strategic recommendations • Drive lessons learned and continuous improvement across projects • Leverage BIM, PMO tools, and service ticketing systems • Champion standardization of designs, product sets, and deployment models across regions

🎯 Requirements

• High school diploma • 5+ years' experience within program/project management • 2+ years' experience in the data centers and AI space • Ability to lead local and remote teams • Effective communication with both local and remote teams through regular meetings, emails, and project management tools • Experience using collaboration tools such as Microsoft Teams, Zoom, or Trello • Strong team builder • Knowledge of security, safety, and regulatory requirements, including UL, NFPA, PCI, HIPAA, ISO, and SOC 2

🏖️ Benefits

• Comprehensive benefits package • Remote work arrangement