Competitive Intelligence Manager

🔥 45 minutes ago

🌽 Illinois – Remote

🌽 Illinois – Remote

💵 $97k - $138k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

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Paylocity

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1997

👥 HR Tech

☁️ SaaS

🤝 B2B

💰 $10M Venture Round - Paylocity on 2008-05

HR Tech • SaaS • B2B

Paylocity is a provider of cloud-based payroll and human capital management software for businesses of all sizes. Its platform includes payroll, HR, time & labor, benefits administration, talent management (recruiting, onboarding, performance, learning), employee experience tools and AI-driven features, and it serves small businesses through enterprises as well as partners such as accountants, brokers, and tech partners.

📋 Description

• Lead Paylocity's competitive intelligence strategy • Serve as strategic owner of the Enterprise and Large Enterprise customer reference program • Develop and deliver actionable market, competitive, and customer insights • Inform product strategy, pricing, sales execution, and go-to-market decisions • Identify, cultivate, and manage strategic customer advocates • Support reference calls, analyst engagements, case studies, customer reviews, speaking opportunities, advisory programs, and advocacy initiatives • Capture voice-of-customer insights and market intelligence • Monitor and analyze competitive positioning, product offerings, pricing strategies, go-to-market motions, and market developments • Maintain competitive intelligence tools, resources, repositories, and customer reference platforms • Develop battlecards, objection-handling guides, talk tracks, and competitive narratives • Deliver training and deal support for Sales, Solution Consulting, Marketing, Product, and leadership teams • Lead win/loss analysis to identify competitive trends, buying behaviors, market opportunities, and areas for improvement • Translate complex information into actionable business recommendations and Paylocity points of view • Identify emerging competitive threats and opportunities • Develop scalable processes for competitive intelligence and customer reference programs • Measure and report program utilization, engagement, and business influence • Build systems including Crayon, Win/Loss, customer reference platforms, feedback loops, and advocacy appreciation programs • Collaborate with Sales, Marketing, Product/Product Marketing, Pricing, Operations/Service, Corporate Development, Customer Marketing, and Revenue Operations • Develop customer success stories and advocacy assets • Serve as a central hub for competitive intelligence alignment • Establish processes, governance, and best practices • Prioritize program activities and stakeholder requests • Mentor, guide, or influence cross-functional teams without direct people-management responsibility

🎯 Requirements

• 5–8+ years in competitive intelligence, product marketing, reference management, strategy, or sales enablement • Experience ideally within HCM/HR tech or adjacent enterprise SaaS • Experience building battlecards, win/loss programs, pricing benchmarks, fulfilling references, and CI repositories • Strong quantitative analysis skills using Excel/Sheets • Familiarity with BI tools such as Tableau or Power BI • Qualitative synthesis skills • Excellent storytelling and executive communication skills • Comfortable presenting to senior leadership • Familiarity with HCM domains, including HR, payroll, time & attendance, benefits, talent, and compliance • Experience partnering cross-functionally with Sales, Product, Marketing, Finance, and Legal • Ability to sit for extended periods, typically 7–8 hours per day • Ability to operate computers and phone systems, type, and use multiple software programs simultaneously • Preferred: experience with CI platforms such as Crayon or Clozd • Preferred: experience with RevOps/CRM tools such as Salesforce or Highspot • Preferred: experience with customer advocacy/reference tools such as SlapFive or G2 • Preferred: knowledge of global payroll, compliance regimes, and multi-country HCM deployment considerations

🏖️ Benefits

• Medical insurance • Dental insurance • Vision insurance • Life insurance • Disability insurance • 401(k) match • Perks that support employees, their families, and finances • Career development • Fully remote work from home or location of record within the U.S. • Annual bonus • Restricted stock unit grant based on individual performance • Full range of benefits

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