Customer Success Manager

🔥 8 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🏆 Customer Success

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Payoneer

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2005

💳 Fintech

🛍️ eCommerce

🤝 B2B

💰 Post-IPO Equity on 2021-06

Fintech • eCommerce • B2B

Payoneer is a global payment platform designed to simplify cross-border financial transactions for freelancers, businesses, and marketplaces. It provides a multi-currency account that allows users to pay and get paid internationally with ease and security. Payoneer supports users in over 190 countries and facilitates payments in 70 currencies, enabling businesses to expand into new global markets. The platform offers services such as receiving and sending payments, managing currencies, and automating payment collections with robust security measures against fraud.

📋 Description

• Enable SMBs and professional businesses in North America to pay and get paid globally using Payoneer's solutions • Work with larger customers to co-build their growth strategy • Oversee and manage current customer engagement and growth • Build long-term relationships with top and mid-tier customers • Identify business opportunities and build go-to-market plans • Develop customer-matched solutions and implement roadmaps • Maintain accurate customer data and engagement tracking in CRM systems • Enhance the regional product portfolio with Product and Marketing teams • Analyze business performance and identify growth opportunities • Understand key business drivers and their relationship to profitable growth • Develop what is needed to bring opportunities onboard • Build business success stories and case studies • Drive events and below-the-line activities • Represent Payoneer in industry forums to drive awareness • Collaborate closely with Product, Marketing, and Operations teams to implement regional Growth strategy

🎯 Requirements

• Bachelor's degree, preferably in business • 3+ years of account management, business development, or other relevant experience • Expertise in developing business cases, financial analyses, and modeling • Expertise in analyzing and forecasting economic and financial impacts • Strong written and verbal communication skills • Ability to present a business case to key stakeholders • Data-oriented with strong attention to detail • Strong analytical and business reasoning skills • Record of accomplishment in meeting and exceeding business targets • Ability to make decisions in a changing environment, anticipate future needs, and drive results • High level of organization, focus, and ability to work under pressure • Account Management experience • Project management and sales skills

🏖️ Benefits

• Diverse and inclusive workplace • Equal opportunity employment • Reasonable accommodation during the hiring process