Strategic Renewals Manager

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $160k / year

⏰ Full Time

🟠 Senior

🔴 Lead

👔 Manager

👻 Ghost score 0%

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Payscale

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2002

💼 Consulting

📣 Marketing

👥 HR Tech

💰 $7M Venture Round on 2011-07

Consulting • Marketing • HR Tech

Payscale is a compensation data and software company that provides cloud-based compensation management solutions to HR leaders and compensation teams. Their products (Marketpay, Payfactors, Paycycle) combine proprietary pay data (over 250 billion data points) and AI-powered analytics to deliver market pricing, pay equity, compensation planning, and pay transparency tools for organizations of all sizes. Payscale offers services including customer success, implementation, managed services, and training; they produce research reports, surveys, and tools (salary research, cost-of-living calculator) to support data-driven pay decisions. The company serves enterprise and global clients, including Fortune 500 companies, and supports both employers and job seekers with compensation insights.

📋 Description

• Own the full renewal lifecycle for a portfolio of strategic, high-value accounts from early risk assessment through negotiation and close • Meet or exceed retention and expansion targets • Navigate procurement-led buying processes with Fortune 500 to 1000 organizations • Manage RFPs, vendor reviews, security and compliance requests, and multi-stakeholder approval cycles • Lead complex commercial negotiations and structure multi-year, multi-product agreements with Deal Desk, Legal, Finance, and customer procurement teams • Execute a disciplined renewal process with accurate forecasting, pipeline hygiene, and on-time delivery • Proactively manage renewal risk and execute save strategies for at-risk accounts • Partner with Customer Success and Account Management to identify upsell, cross-sell, and resizing opportunities • Maintain accurate records and insights in Salesforce • Collaborate in person during occasional company events • Report to the Manager, Renewals

🎯 Requirements

• 7+ years of experience in renewals, account management, or customer success, focused on enterprise or strategic accounts • Proven track record of meeting or exceeding retention and expansion targets in a SaaS or subscription business • Experience navigating formal procurement, vendor management, and multi-stakeholder buying processes, ideally with Fortune 500 to 1000 organizations • Strong commercial negotiation skills • Ability to structure multi-year, multi-product agreements • Process-driven approach with strong forecasting discipline and pipeline hygiene • Proficiency with Salesforce or a comparable CRM • Comfort using data to drive decisions • Ability to balance disciplined process execution and procurement engagement with relationship building • Excellent communication skills and ability to translate value and ROI to business and procurement stakeholders • Ability to work from an eligible United States location • Stable broadband or fiber internet connection with minimum 100 Mbps in a dedicated workspace if working from home • Device for multifactor authentication (MFA/2FA)

🏖️ Benefits

• Flexible paid time off • 14 Paid Company Holidays, including 2 floating holidays • Comprehensive medical, dental, life, vision, disability, and life insurance, covered up to 100% by Payscale • Unlimited infertility coverage through medical plans • Additional supplemental health benefits for employees and families • 401(k) retirement program with fully vested immediate company match • 16 weeks of paid parental leave for birthing and non-birthing parents • Health Savings Account (HSA) options and company contributions each pay period • Flexible Spending Account (FSA) options for pre-tax employee allocations • Annual remote work stipend for wellness or home office equipment • Continued learning and development opportunities • Executive leadership exposure through AMAs • Employee Resource Groups • Company-sponsored volunteer hours • Remote-first work model • Home or company-paid co-working space options • Global in-person events, usually no more than a few times a year