Resident Accounts Manager

🔥 0 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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PeakMade Real Estate

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2011

🏠 Real Estate

👥 B2C

Real Estate • B2C

PeakMade Real Estate is a real estate development and property management firm focused on creating and operating multifamily communities, including student housing. The company emphasizes community-driven design and experience, offering development, property management, and consulting services with commitments to environmental, social, and governance principles. Headquartered in Atlanta, PeakMade highlights core values like people-first culture, integrity, ownership, and continuous improvement to guide its operations and resident experience.

📋 Description

• Manage day-to-day operations and financial functions for a portfolio of properties • Collect and post rent and other charges according to state and local requirements • Review scheduled billing monthly • Execute collections strategies to keep delinquency below 1% • Monitor and follow up on bad debt using AI tools and/or third-party collections partners • Prepare notices, contact residents and guarantors, and file evictions electronically where available • Manage LEAP or comparable guarantor waiver accounts, file claims, and track vendor payments • Complete pre-close and AME checklists • Complete monthly damage liability waiver insurance reconciliation • Post charges for quarterly inspections and move-out • Complete Final Move Out statements and quarterly notices • Work closely with collections agencies • Participate in recurring meetings with Regional and Property Managers to communicate portfolio financial performance • Assist with resident account-related customer care issues through resolution

🎯 Requirements

• Previous experience in an Assistant Manager or Bookkeeper role in the property management industry • Proficient in Entrata • Proficient in Microsoft Office Suite of Applications • Communication skills that foster an environment of connection and belonging, teamwork and productivity • Ability to create a respectful sense of urgency with rent collections • Impeccable attention to detail and strong organization skills • Experience in collecting delinquent rent and post move out charges • Excellent written and verbal communication skills, including grammar and punctuation • Above average negotiating skills • Ability to handle customer issues to completion • A high school diploma or equivalent

🏖️ Benefits

• Remote work arrangement • Virtual communication and remote office setting