Client Operations Coordinator – NeuroNav

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🏄 California – Remote

🏄 California – Remote

💵 $50k - $65k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

👻 Ghost score 5%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Pear VC

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2013

💼 Consulting

📣 Marketing

🤖 Artificial Intelligence

Consulting • Marketing • Artificial Intelligence

Pear VC is an early-stage venture capital firm specializing in pre-seed and seed investments that pairs capital with hands-on founder support. The firm—made up of founders-and-operators turned investors—runs programs like PearX, provides in-house recruiting and talent services, go-to-market and fundraising coaching, PR and marketing support, and physical workspaces (Pear Studio). Pear emphasizes community and tailored resources for diverse founders and has a notable focus on supporting AI and biotech startups through grants, events, and sector-specific playbooks.

📋 Description

• Own and resolve client operations requests, including provider searches • Prepare and send quotes for prospective families • Keep contracts accurate and up to date • Audit spending plans for accuracy and completeness • Advise on the service package best suited to each family’s needs • Submit invoices accurately and on time to Financial Management Services providers • Track invoice approval and payment status and follow up as needed • Educate and guide staff and providers on required documents, including W-9s, agreements, and proof of service • Support families and Independent Facilitators with purchase requests and vendor and staff onboarding • Develop and refine processes across client transition, provider onboarding, and invoicing • Take ownership of new client operations procedures • Communicate proactively with families, vendors, and FMS contacts • Pick up new projects, fill operational gaps, and support evolving client operations needs

🎯 Requirements

• Bachelor’s degree or equivalent work experience • Experience in operations, billing, contracts, accounts receivable/payable, or administrative coordination • Flexible, resourceful mindset and comfort with ambiguity, shifting priorities, and learning new things quickly • Strong attention to detail and comfort with math, spreadsheets, and reconciling numbers • Client-facing or customer service experience managing multiple relationships at once • Excellent written and verbal communication skills • Must have a computer, reliable high-speed internet, and a quiet work environment • Experience building or improving processes (preferred) • Experience with Google Workspace and/or Microsoft Office (preferred) • Experience with a CRM or ticketing system, such as HubSpot (preferred) • Experience in the developmental disability field or California’s SDP and Regional Center system (preferred) • Fluent in Spanish and bilingual (preferred) • Currently eligible to work in the United States of America • Visa sponsorship question indicates U.S. work authorization considerations

🏖️ Benefits

• Remote first — ability to work from home • Health, vision, and dental insurance • 401(k) • 14 Paid Time Off (PTO) days per year • 7 sick or flex days per year • Annual company retreat