
1001 - 5000 employees
🏥 Healthcare
💼 Consulting
⚕️ Healthcare Insurance
Healthcare • Consulting • Healthcare Insurance
UCSF Pediatrics is a prominent department within the University of California San Francisco School of Medicine, dedicated to enhancing child health through exceptional patient care, groundbreaking research, and top-tier medical education. The department encompasses a wide range of specialties, including neonatology, cardiology, and pediatric oncology, and is recognized as a world leader in pediatric research and treatments. UCSF Pediatrics aims to provide high-quality care to all children, while also training the next generation of pediatric leaders in a diverse and inclusive environment.
🔥 1 minute ago
🗣️🇪🇸 Spanish Required
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1001 - 5000 employees
🏥 Healthcare
💼 Consulting
⚕️ Healthcare Insurance
Healthcare • Consulting • Healthcare Insurance
UCSF Pediatrics is a prominent department within the University of California San Francisco School of Medicine, dedicated to enhancing child health through exceptional patient care, groundbreaking research, and top-tier medical education. The department encompasses a wide range of specialties, including neonatology, cardiology, and pediatric oncology, and is recognized as a world leader in pediatric research and treatments. UCSF Pediatrics aims to provide high-quality care to all children, while also training the next generation of pediatric leaders in a diverse and inclusive environment.
• Coordinate, schedule, and reschedule clinical appointments across the care team • Manage referrals to specialist and external clinical services • Follow up with families to reduce gaps in care and no-show rates • Support care transitions and continuity across the interdisciplinary team • Provide clinical updates to referring physicians • Coordinate lab work and documentation requirements with referring providers • Support providers for patients requiring escalation of care • Provide evidence-based education to families regarding chronic condition management • Explain medication regimens, treatment plans, and care goals in accessible language • Respond to patient and family inquiries via messaging and phone • Support health literacy and empower families to engage in their child's care • Initiate and manage medication prior authorization requests with insurance payers • Communicate with pharmacies to resolve dispensing issues and coordinate refills • Track authorization status and escalate delays • Maintain accurate medication records and document pharmacy communications • Document clinical interactions across multiple EHR and care management platforms • Participate in interdisciplinary case conferences, team huddles, and quality improvement meetings • Report patient progress and care gaps to clinical supervisors • Identify workflow inefficiencies and contribute to process improvement solutions
• Active California Registered Nurse (RN) license in good standing • Associate's, Bachelor's, or Master's degree in Nursing accepted • Demonstrated proficiency with multiple technology platforms and electronic health record (EHR) systems • Strong organizational, communication, and interpersonal skills • Ability to manage competing priorities and work collaboratively in a remote, virtual environment • Comfort working with diverse, medically and socially complex pediatric populations • Excitement about joining a fast-growing startup and iterating on new care models • Reliable internet connection and a dedicated workspace suitable for remote work • Bilingual English/Spanish; medically proficient Spanish • Experience as a Nurse Care Coordinator of at least 1–2 years • Ability to work full time Monday–Friday, 9 AM–6 PM PT • Experience working in an outpatient primary care setting • Preferred: experience in pediatric, chronic care, or care coordination settings • Preferred: familiarity with prior authorization processes and payer requirements • Preferred: experience working in underserved or urban environments
• Medical and ancillary benefits • Fully remote position • Remote-friendly culture • Flexible remote work environment • Occasional Saturday coverage decided in advance
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