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Delivery Lead, Scrum Master

🔥 0 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

đźź  Senior

⚡️ Scrum Master + Agile Coach

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Logo of Pellera Technologies

Pellera Technologies

1001 - 5000 employees

🏢 Enterprise

đź”’ Cybersecurity

🤖 Artificial Intelligence

Enterprise • Cybersecurity • Artificial Intelligence

Pellera Technologies is the premier enterprise IT solutions partner formed by the merger of Converge Technology Solutions and Mainline Information Systems. Pellera delivers end-to-end digital transformation services—advising, implementing, and managing—across areas such as artificial intelligence and analytics (including a Data & AI Design Studio), hybrid cloud and app modernization (notably IBM Power for Google Cloud/IP4G), cybersecurity, digital workplace, managed services, and next‑gen data center solutions. The company serves large and mid‑market customers across industries (banking, healthcare, government, manufacturing, retail, transportation), and reports scale metrics such as ~3,200 employees, $4B revenue (2024), 1,000+ technology partners, 4,250 technical certifications, and 35+ years of experience.

đź“‹ Description

• Serve as the primary client contact throughout the engagement lifecycle, owning the relationship from kickoff through delivery • Build trusted partnerships with client stakeholders through clear communication, transparency, and accountability • Lead client-facing ceremonies including kickoff sessions, status meetings, demos, and executive updates • Manage expectations by providing timely, accurate updates on progress, risks, and dependencies • Own issue and escalation management, triaging concerns, coordinating resolution, and communicating action plans to clients • Partner with clients on scope changes and evolving requirements • Own the end-to-end delivery plan, including milestones, dependencies, risks, and deliverables across all workstreams • Proactively identify delivery risks, bottlenecks, and misalignment • Ensure tasks are defined, assigned, followed up on, and completed as committed • Translate delivery progress into updates for clients and internal leadership • Escalate delivery risks internally and drive corrective actions • Maintain a high-level understanding of solution architecture, integrations, tools, and delivery approaches • Participate in technical discussions and design reviews • Translate complex technical concepts into business-oriented insights • Connect engineers, data scientists, architects, and client teams • Coordinate cross-functional engineering, data, QA, cloud, and project stakeholders • Support planning, onboarding, and capacity alignment • Clarify priorities and reinforce ownership across the delivery team

🎯 Requirements

• 5+ years of experience delivering technology projects in a client-facing or consulting environment • Good understanding of modern software delivery practices (Agile, cloud-native architectures, APIs, CI/CD, data platforms) • Demonstrated ability to manage complex, multi-stakeholder initiatives with competing priorities • Excellent communication skills with the ability to translate technical details into business value • Proven experience owning delivery outcomes, timelines, and client relationships • Preferred: Background in software engineering, data engineering, cloud infrastructure, or related field • Preferred: Experience delivering AI/ML or analytics-driven solutions • Preferred: Familiarity with Azure and AWS cloud environments • Preferred: PMP, Scrum Master, or equivalent certification • Preferred: Experience with Jira, Confluence, Lucidchart, and project tracking dashboards

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