Revenue Cycle Trainer

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Pennant

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2016

⚕️ Healthcare Insurance

🧘 Wellness

Healthcare Insurance • Wellness

Pennant is a company dedicated to providing healthcare services, with a focus on life-changing service, culture, and leadership. They support independent operating subsidiaries that offer home health care, hospice, assisted living, independent living, and memory care. Their mission is to empower local leaders with resources and tools to deliver high-quality care. Pennant operates 103 home health and hospice agencies and 51 senior living communities across several U. S. states, including Arizona, California, and Texas. They emphasize a strong company culture guided by core values that prioritize customer service, accountability, and intelligent risk-taking.

📋 Description

• Develop and train best practices in pre-billing, billing, collections, and accounts receivable functions • Support the accounts receivable functions under the supervision of the Learning and Development Leader • Train, monitor, and update policies and procedures surrounding the revenue cycle • Assist agencies in developing and using accounting policies and procedures • Partner with RC Portfolio Leaders to develop training opportunities for staff • Utilize ticketing software to track trends of support/education needs • Develop and maintain reporting metrics to identify agencies needing additional support through training and education • Create methods that are engaging and easy to absorb • Establish and maintain positive working relationships with various stakeholders • Ensure billing and collecting according to payor contracts and adjust training courses accordingly

🎯 Requirements

• At least three years’ experience in health care billing and collections management • Experience in home health and/or hospice operations • Demonstrated experience in LMS development with configuration skills • Ability to exercise discretion and independent judgment and demonstrate effective communication, negotiation, and public relations skills • Demonstrated capability to manage detailed information accurately • Ability to work tactfully and collaboratively with colleagues, peers, service center personnel, referral sources, and payers • Demonstrates ingenuity, autonomy, assertiveness, flexibility, and cooperation in performing job responsibilities • Experience with Home Care Home Base, Waystar, Availity, Medicare Administration Contractors (MACs) portals, etc., with the ability to train staff in software systems and processes.

🏖️ Benefits

• Full benefits package: medical, dental, vision, 401(k) with match • Generous PTO, holidays, and professional development