Enterprise Account Manager

🕒 October 27, 2025

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PermitFlow

WebsiteLinkedInAll Job Openings

11 - 50 employees

🏢 Enterprise

⚡ Productivity

🤝 B2B

💰 $31M Series A on 2024-02

Enterprise • Productivity • B2B

PermitFlow is a company focused on streamlining the permitting process for developers, builders, contractors, and other professionals across various municipalities. Their platform offers services such as permit research, preparation, submission, and tracking, all designed to expedite the approval process. With a team of local experts and nationwide coverage, PermitFlow ensures that projects are permitted quickly and efficiently, reducing paperwork and enhancing transparency. The company provides specialized solutions for a range of projects including new construction, roofing, and renovations for both residential and commercial properties, making it easier for clients to navigate municipal regulations.

📋 Description

• Own strategic relationships and a $5m+ book with enterprise customers, acting as the primary point of contact for executive, operational, and field stakeholders • Partner with the CEO and VP of Sales to bring order to a new function—uncovering best practices, running experiments, and building a scalable motion for the Account Management team. • Lead customer success and expansion efforts across multiple divisions, brands, and geographies • Develop and execute account plans to drive adoption, utilization, and renewals • Identify upsell and cross-sell opportunities by deeply understanding customer goals, workflows, and growth plans • Partner with Sales, Solutions, Product, and CS to ensure seamless onboarding, deployment, and long-term success • Lead QBRs and executive reviews showcasing ROI, performance, and growth opportunities • Forecast renewals, track expansion pipelines, and maintain accurate account health metrics • Serve as a trusted advisor to customers—translating PermitFlow’s platform capabilities into operational and financial value • Provide structured customer feedback to Product and GTM teams to inform roadmap and strategy

🎯 Requirements

• 8+ years of experience managing complex enterprise relationships with multi-stakeholder accounts • Proven ability to build trust and executive alignment with senior corporate executives and field-level and regional GMs • Excellent at navigating uncertainty with perseverance, hustle, and a bias for action. • Skilled at navigating pilots, rollouts, and multi-brand growth within large or PE-backed platforms • Can quantify business impact, build executive decks, and connect value to metrics • Excited to join a fast-scaling startup in build mode—creating the systems, processes, and culture that define our enterprise customer motion • Background in construction-tech, PropTech, or Field Service software a nice-to-have; familiarity with home-services contractors or builders a plus

🏖️ Benefits

• 📈 Equity packages • 💰 Competitive Salary • 🩺 100% Paid health, dental & vision coverage • 💻 Company issued laptop. • 🎧 Home office & equipment stipend • 🍽️ Lunch & Dinner provided via UberEats w/ a fully stocked kitchen • 🚍 Commuter benefits • 🎤 Team building events • 🌴 Unlimited PTO