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Fraud Risk Analyst

Job not on LinkedIn

🕒 September 22

🗽 New York – Remote

infoinfo

💵 $50k - $60k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

🎲 Risk

🚫👨‍🎓 No degree required

Where this job comes from

Posted on PEX's careers page, not through a job board

First seen by Remote Rocketship September 22

Still open on PEX's site. Checked 6 hours ago.

Logo of PEX

PEX

51 - 200 employees

Founded 2006

💼 Consulting

📦 Logistics

🏭 Manufacturing

💰 $5M Venture Round - PEX Card on 2024-06

Consulting • Logistics • Manufacturing

PEX is a fintech SaaS company that provides an all-in-one corporate spend management platform for businesses. It issues physical and virtual Visa prepaid and commercial cards, automates expense workflows (receipt capture and AI matching, approvals, reconciling), enforces spend controls and custom policies, and integrates with accounting and ERP systems. PEX serves small to enterprise customers across industries, offering real-time spend visibility, reporting, and cash-back rewards to streamline finance operations.

📋 Description

• Monitor real-time transaction queues and decision incidents; investigate and resolve fraud alerts and reported cases • Engage with clients to validate transactional behavior, collect evidence, and determine appropriate actions • Perform dispute/chargeback intake and support; document findings and actions within service-level agreements • Use analytic tools and datasets to detect, monitor, and mitigate emerging fraud threats; escalate trends and recommend rule/process changes • Develop and maintain documentation for fraud operations procedures, decisioning guidelines, and playbooks • Generate reports analyzing performance, loss drivers, and rule effectiveness; synthesize insights for stakeholders • Identify process improvements and partner with Technology/Operations to implement enhancements • Train internal teams on fraud patterns, prevention measures, and best practices • Provide backup support for Risk & Payments processes, including ACH, wire, and AML reviews • Process ACH returns end-to-end, including reviewing codes, researching and reconciling returned items, and communicating outcomes • Support collections by tracking delinquent accounts, conducting outreach and recovery efforts, documenting arrangements, and escalating accounts • Use AI tools and machine learning models to triage alerts, summarize case evidence, accelerate investigations, validate outputs, and tune models • Identify repetitive manual work and partner with internal teams to automate workflows, alerts, and reporting • Contribute to departmental and company-wide OKRs • Perform other duties as assigned

🎯 Requirements

• Experience working in banking, fintech, or card payment industries • 2+ years of fraud or finance-related experience in an Operations or Fraud department • Intermediate to advanced skills in Microsoft Excel and Microsoft Office • Proficiency with Gmail and Google Sheets • Experience with fraud platforms, case management systems, and dispute/chargeback workflows (VISA/Mastercard) preferred • Comfort using AI tools in a day-to-day operations setting, including generative AI assistants and ML-based risk scoring • Ability to write effective prompts and critically validate AI-generated output • Exposure to automation and AI tools such as Claude, Devin, and ChatGPT • Curiosity and adaptability toward emerging technology • Strong research, analytical, and problem-solving skills with keen attention to detail • Excellent oral and written communication skills; ability to distill complex issues clearly for non-technical audiences • Highly effective time-management and planning skills; ability to manage queues and deadlines with minimal supervision • Ability to develop effective working relationships and excel in a cross-functional, fast-paced environment

🏖️ Benefits

• 80% Company-Subsidized Medical, Dental, & Vision • Flexible PTO + Federal Reserve Bank Holiday Schedule • 401(k) with 3% Match • ClassPass Credits & Gym Membership Subsidies • Sponsored Learning & Development Opportunities • Remote-First Culture • Ego-free team of high-performers valuing transparency, collaboration, and constant improvement

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