Specialty Care Patient Engagement Team Lead

🔥 11 minutes ago

🗽 New York – Remote

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💵 $189.2k - $315.4k / year

⏰ Full Time

🟠 Senior

🦅 H1B Visa Sponsor

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Logo of Pfizer

Pfizer

10,000+ employees

Founded 1849

💼 Consulting

📣 Marketing

💊 Pharmaceuticals

💰 Post-IPO Debt on 2023-05

Consulting • Marketing • Pharmaceuticals

Pfizer is a pharmaceutical company that has been at the forefront of scientific innovation for 175 years. The company is dedicated to improving health and well-being at every stage of life by providing access to safe, effective, and affordable medicines and healthcare services. Pfizer focuses on delivering innovative therapies, particularly in the field of cancer treatments, as it continues to progress in transforming the healthcare landscape.

📋 Description

• Lead the Patient Engagement Enablement Team and report to the Specialty Care Patient Solutions Strategy and Enablement Lead • Partner with Patient Engagement leadership to translate strategy and priorities into clear direction for the Enablement Team • Create a high-performing organization through talent planning, career development, performance management, hiring, reviews, compensation, and diversity initiatives • Ensure field teams have the tools, content, training, and technology needed to engage patients, caregivers, and key stakeholders • Support communication strategy and change management for major initiatives and organizational shifts • Oversee GTM Excellence strategy and execution, MLR/RC cycles, targeting and territory models, and program governance • Align GTM Excellence strategy and tactics with each program’s lifecycle stage • Ensure go-to-market deliverables and tactics launch on time and escalate timeline risks • Oversee digital solutions including Polaris, Pharmlogic dashboards, and field- and patient-facing tools • Lead the Enablement Team’s engagement on AI strategy and prioritize AI roadmaps • Ensure digital and AI capabilities launch on time and are continuously optimized through field feedback • Champion data and analytics discipline and coach the team to generate and apply data-driven insights • Ensure KPIs, dashboards, and performance reporting are defined and maintained across Patient Engagement programs • Review analyses and insights before they inform strategic decisions • Deliver reporting and actionable insights to Patient Engagement and Patient Solutions leadership • Lead cross-functional initiatives with brand/marketing, Patient Solutions Enablement, IIS, Digital, GCET, and other partners • Improve ways of working across Patient Solutions and CFC teams • Prioritize continuous improvement projects, processes, and resources • Maintain training roadmaps with GCET so field and program teams are equipped as capabilities roll out

🎯 Requirements

• 8+ years of combined pharmaceutical or biotech experience spanning Patient Engagement, enablement/operations, patient or consumer marketing, and field enablement • Previous people leadership experience, with a track record of leading a high-performing organization • Track record of leading enablement functions that build capabilities driving field and program execution • Experience building launch plans and powering successful product and/or team launches from planning through execution • Experience leading in matrix organizations, including leading without authority • Ability to manage both direct and indirect reports • Strong data, analytics, and reporting acumen • Experience shaping or deploying AI-enabled tools or digital capabilities in a commercial or patient engagement context • Ability to influence key stakeholders internally and externally • Effective planning, prioritization, and organizational project skills • Strong, proven project management skills, demonstrating the ability to deliver multiple time-horizon-focused projects simultaneously • Strong interpersonal, written, and verbal communication skills • Experience supporting leaders with communication strategy and change management for large-scale initiatives • Strong executive presence and presentation skills • Experience communicating to senior leadership and cross-functional audiences • Good judgment and high ethics • Headquarters knowledge with proven experience working across cross-functional HQ departments, teams, and business units (preferred) • Experience leading distributed, cross-disciplinary teams toward a shared strategic outcome (preferred) • Experience shaping strategy for specialty care patient engagement (preferred) • Advanced degree (preferred) • Candidates must be authorized to be employed in the U.S. by any employer • U.S. work visa sponsorship is not available now or in the future • Position requires permanent work authorization in the United States

🏖️ Benefits

• 401(k) plan with Pfizer Matching Contributions • Additional Pfizer Retirement Savings Contribution • Paid vacation, holiday and personal days • Paid caregiver/parental and medical leave • Medical, prescription drug, dental and vision coverage • Bonus target of 22.5% of base salary through Pfizer’s Global Performance Plan • Eligibility to participate in Pfizer’s share based long term incentive program • Relocation assistance may be available based on business needs and/or eligibility

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