Head of Internal Communications

Job not on LinkedIn

🔥 1 minute ago

🇺🇸 United States – Remote

⏰ Full Time

🔴 Lead

🗣️ Communications

Where this job comes from

Posted on Phantom's careers page ↗Phantom's careers page, not through a job board

First seen by Remote Rocketship 1 minute ago

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Logo of Phantom

Phantom

51 - 200 employees

Founded 2021

₿ Crypto

🔐 Security

🌐 Web 3

Crypto • Security • Web 3

Phantom is a company that provides a digital wallet and support services for managing cryptocurrencies such as SOL, ETH, POL, and Bitcoin. It offers guidance on account management, connecting to popular crypto apps, staking, and using hardware devices like Ledger Nano. Phantom prioritizes security and assists users in managing their crypto assets safely, ensuring they are aware of potential scams and providing tips for securing their digital wallets. The platform also supports mobile access on iOS and Android devices, offering solutions for various troubleshooting issues and frequently asked questions.

📋 Description

• Define and lead Phantom’s internal communications strategy • Advise co-founders and executive team on company-critical decisions, challenging moments, and organizational alignment • Translate complex business strategies, market dynamics, and leadership decisions into compelling employee narratives • Coach senior leaders to communicate with clarity, conviction, and impact • Establish scalable internal communications operating rhythms and systems • Design and implement a manager communications engine with talking points, FAQs, discussion guides, and leadership briefings • Establish manager forums and two-way communication mechanisms • Partner with People & Culture to strengthen leadership communication through change • Own All Hands, major company announcements, strategic updates, and employee-facing communications • Develop content connecting company performance and strategic priorities to employees’ daily work • Celebrate wins, recognize contributions, and reinforce company values • Establish feedback loops, measure communication effectiveness, and improve communication channels and formats • Build a repeatable, scalable internal communications operating model

🎯 Requirements

• 10+ years of experience in internal or executive communications, ideally within high-growth technology companies • Proven experience building and leading internal communications strategies, systems, and programs that drive company-wide alignment • Exceptional writing, storytelling, and communication skills • Ability to make complex business topics clear, compelling, and memorable • Strong business acumen and ability to quickly understand company strategy, competitive dynamics, and organizational priorities • Experience advising founders and senior executives • Confidence, credibility, and judgment to challenge thinking and influence decisions • Strong organizational instincts and experience equipping managers to communicate effectively, navigate change, and reinforce company priorities • Proactive, hands-on approach with ability to anticipate needs, navigate ambiguity, and move quickly from strategy to execution

🏖️ Benefits

• Competitive salary and equity • Comprehensive insurance (medical/dental/vision): base plan 100% covered • Flexible hours and a long-standing, supportive remote environment • Unlimited vacation • 401(k) retirement plan • Wellness stipend • Weekly meal stipend • Learning & Development stipend • Remote / WFH set-up stipend

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