Enterprise Account Manager

🔥 0 minutes ago

🐊 Florida – Remote

🐊 Florida – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

👻 Ghost score 10%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.Why this score:

• Just posted.
• Jobs at this company usually fill in 27 days.
• No salary listed.

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Phigenics

WebsiteLinkedInAll Job Openings

51 - 200 employees

🏥 Healthcare

💼 Consulting

🏗️ Construction

💰 Seed Round on 2010-12

Healthcare • Consulting • Construction

Phigenics is an independent market leader in water management, specializing in ANSI/ASHRAE 188-aligned and CMS S&C 17-30-aligned water management programs. The company focuses on improving the safety, defensibility, and value of water management systems without selling water treatment chemicals, allowing for independent validation and verification services. Phigenics provides cloud-based data management through phiAnalytics® and has developed the Phigenics Validation Test (PVT) for rapid and accurate Legionella testing. For over 20 years, they have assisted facilities in following best practices for water safety, leveraging advanced data-driven decisions to prevent disease and injury from waterborne pathogens.

📋 Description

• Serve as the primary point of contact for enterprise clients and build long-lasting relationships with key decision makers and stakeholders • Identify upselling, cross-selling, and renewal opportunities by understanding client needs and aligning them with company products or services • Represent the voice of the customer internally and share feedback with internal teams • Lead contract negotiations and renewals • Address client concerns and escalations, resolving challenges promptly • Partner with sales, product, customer success, and marketing teams to deliver seamless service • Monitor account performance, create detailed reports, and communicate progress and results • Assist in producing comprehensive Water Management Programs and manage client water testing requirements • Understand Phigenics' Core Purpose, Core Values, and Company Strategy • Participate in Water Management Team meetings • Understand building water systems and infrastructure • Understand water chemistry

🎯 Requirements

• Must reside in the Orlando, FL area • 5+ years of account management, customer success, or sales experience, preferably in enterprise-level accounts • Proven track record of managing and growing relationships with Fortune 500 or similar large-scale clients • Exceptional interpersonal and communication skills, with the ability to build rapport and trust with clients • Strong negotiation and conflict resolution skills • Analytical mindset with the ability to interpret client data and provide actionable insights • Proficiency in CRM tools (HubSpot, Salesforce, or similar) and account management software • Knowledge of specific industry, technology, or product/service is highly desirable • Bachelor’s degree in STEM, Business, Marketing, or a related field • Willingness to travel as required (up to 20%-30%) • Client-centric mindset with a passion for delivering value and success • Required to verify identity and eligibility to work in the United States and complete the required employment eligibility verification form upon hire

🏖️ Benefits

• Equal Opportunity Employer • Travel as required (up to 20%-30%)

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