Field Service Engineer

🔥 0 minutes ago

🤠 Texas – Remote

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💵 $29 - $45 / hour

⏰ Full Time

🟢 Junior

🔧 Field Service Engineer

🦅 H1B Visa Sponsor

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👻 Ghost score 0%

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Philips

10,000+ employees

🏥 Healthcare

⚕️ Healthcare Insurance

🧬 Biotechnology

Healthcare • Healthcare Insurance • Biotechnology

Philips is a global health technology company committed to improving people's health and well-being through meaningful innovation. They focus on various domains including personal health, diagnosis and treatment, and connected care, striving to provide advanced technologies and solutions that enhance health outcomes for individuals and healthcare providers alike.

📋 Description

• Manage customer relationships through effective use of technical knowledge • Install, troubleshoot, service, and maintain equipment at customer sites • Provide customer service by addressing and resolving customer needs • Understand customers' businesses and competitive environments and generate service revenue • Participate in the regional work team and improve team processes • Identify training gaps and increase capability and capacity across multiple modalities • Complete timesheets, service work orders, expense reports, Field Change Orders, preventive maintenance, installation documents, and site/service documentation • Adhere to Philips, State, and Federal regulatory, training, quality, and safety requirements • Use tools, support, resources, and escalation processes to resolve customer and system problems • Diagnose and resolve electronic, network, and mechanical problems • Travel approximately 70% across the specified geography, with 1–4 hours of daily driving and occasional overnight, air, or train travel

🎯 Requirements

• 1+ years of experience in a diagnostic imaging (field or hospital-based) service environment, or 3+ years of experience in other electromechanical industries • Ability to understand and apply electronic, mechanical, and networking theory to install, diagnose, and repair equipment • Knowledge and use of necessary tools and test equipment • Associate degree in electronics or related field, or equivalent combination of education and listed experience • Ability to work in an office/home office and/or remote setting and in a hospital/healthcare environment • Ability to work flexible hours, including 2nd or 3rd shifts, weekends, on-call, and mandatory extra hours as needed • Ability to safely work with radiation sources and/or radioactive materials • Ability to wear required personal protective equipment • Must reside within commuting distance to Austin/San Antonio, TX • US work authorization required; candidates requiring current or future visa sponsorship will not be considered

🏖️ Benefits

• Overtime eligible • Field service and lead generation incentive bonus plans • On-call pay • Company fleet/car • Training • Advancement opportunities • Annual incentive plan may be offered • Field service incentive bonus may be offered • Sales commission may be offered • Long-term incentives may be offered • Generous PTO • 401k with up to 7% match • HSA with company contribution • Stock purchase plan • Education reimbursement

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