Field Service Engineer

🔥 1 minute ago

🇺🇸 United States – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

🔧 Field Service Engineer

🦅 H1B Visa Sponsor

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Logo of GE HealthCare

GE HealthCare

10,000+ employees

Founded 1892

🏥 Healthcare

💊 Pharmaceuticals

Healthcare • Medical Technology • Pharmaceuticals

GE HealthCare is a leader in precision care, dedicated to providing innovative technologies and integrated solutions that enhance healthcare services. As a stand-alone company, it focuses on imaging, ultrasound, and healthcare IT, empowering clinicians and improving patient outcomes through advanced medical technologies and personalized care solutions. With a significant investment in research and development, GE HealthCare aims to transform healthcare by making hospitals more efficient and therapies more precise.

📋 Description

• Perform complex installations, preventive maintenance, and corrective repairs on GE Precision Healthcare MRI, CT, X-ray, Ultrasound, and Nuclear Medicine systems • Diagnose and troubleshoot complex technical issues using schematics, service manuals, diagnostic tools, and remote support systems • Provide on-site technical support and training to clinical staff and customers • Manage a designated service territory, prioritize service calls, schedule appointments, and complete service documentation • Maintain inventory of parts and tools • Adhere to GE Precision Healthcare quality standards, FDA and ISO requirements, and safety procedures • Collaborate with sales, applications, and engineering teams on customer issues and product improvement initiatives • Participate in technical training and development programs • Maintain customer satisfaction through professional service and timely resolution of requests • Complete service reports, timecards, expense reports, and customer feedback documentation

🎯 Requirements

• Associate's degree in Biomedical Engineering, Electronics, Electrical Engineering, or a related technical field, or equivalent military experience; bachelor's degree preferred • Minimum of 2–5 years of experience in field service engineering, preferably with healthcare imaging or diagnostic equipment • Proven ability to troubleshoot and repair complex electronic and mechanical systems • Strong understanding of digital imaging technologies and networking principles • Excellent analytical and problem-solving skills • Exceptional communication and interpersonal skills • Ability to work independently, manage time effectively, and prioritize tasks in a fast-paced environment • Proficiency in using service tools, test equipment, and diagnostic software • Valid driver's license and clean driving record required • Ability to travel frequently within the assigned service territory, including overnight stays as needed • Ability to lift and move heavy equipment up to 50 lbs and work in various clinical environments • Familiarity with healthcare regulatory compliance standards is a plus • Must be legally authorized to work in the United States • GE HealthCare will not sponsor employment visas, now or in the future

🏖️ Benefits

• Professional development opportunities • Challenging careers • Competitive compensation • Relocation assistance • Ongoing technical training and development programs • Equal opportunity employment • Employment conditioned upon successful completion of a drug screen, as applicable

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