Senior Business Insights Analyst

🔥 3 minutes ago

🏄 California – Remote

🏄 California – Remote

💵 $125k - $180k / year

⏰ Full Time

🟠 Senior

📚 Business Intelligence Analyst

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 2%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Philo

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2010

📱 Media

📡 Telecommunications

💰 $50M Series D on 2020-08

Media • Telecommunications

Philo is a streaming service offering access to a wide array of TV shows and movies. Geared towards viewers in the United States, Philo provides channels for entertainment enthusiasts seeking diverse content options. The service emphasizes user-friendly features and comprehensive support for devices, and it actively engages with its audience through blogs, press releases, and job opportunities, while maintaining a focus on privacy and accessibility.

📋 Description

• Own and evolve core business scorecards, dashboards, and ad-hoc analyses • Monitor subscriber growth, revenue, billing health, retention, engagement, content performance, and monetization trends • Translate ambiguous stakeholder questions into structured analytical plans, findings, and actionable recommendations • Build expertise in billing and subscription analytics, including trials, conversion, renewals, churn, reactivation, plan migration, add-on attach, refunds, credits, failed payments, involuntary churn, and direct versus partner billing flows • Identify operational and product levers that improve subscriber health, reduce friction, and strengthen revenue retention • Partner with Growth and Lifecycle Marketing on acquisition quality, funnel performance, cohort health, promotional effectiveness, winback programs, and LTV/CAC context • Partner with Product, Design, and Data Science on customer journey analysis, feature adoption, experimentation readouts, and insight generation • Partner with Content, Programming, and Marketing on channels, titles, viewing patterns, acquisition, engagement, retention, upsell, and free-to-paid conversion • Support customer-facing and operational teams with insights into support contact drivers, account issues, billing friction, and subscriber pain points • Build executive-ready materials connecting numbers to narrative and synthesizing tradeoffs • Partner with analytics engineering and data engineering on instrumentation, metric governance, source-of-truth logic, and data quality • Raise the analytical bar through documentation, prioritization, and a balance of speed and rigor

🎯 Requirements

• 6+ years of experience in business insights, analytics, strategy analytics, finance analytics, business intelligence, or a closely related function • Advanced SQL skills • Experience working with large-scale behavioral, subscription, billing, financial, or operational data sets • Strong experience building data visualizations, dashboards, and self-serve reporting environments in BI tools such as Mode, Omni, Tableau, or Looker • Proven ability to translate vague business questions into clear analyses, sharp recommendations, and polished decision-ready narratives and presentations • Excellent spreadsheet skills in Excel or Google Sheets • Strong analytical fundamentals across cohort analysis, funnel analysis, segmentation, retention and churn analysis, trend analysis, KPI design, forecasting support, anomaly detection, and practical experimentation or quasi-experimental measurement • Excellent written and verbal communication skills, including experience presenting to senior stakeholders • Strong stakeholder partnership skills and ability to influence across Product, Finance, Marketing, Content, Operations, and technical teams • Strong ownership and prioritization skills • Experience in subscription, streaming, media, entertainment, ad-supported products, or another event-rich consumer business (ideal) • Experience using Python or R for deeper ad-hoc analysis, automation, or statistical workflows (ideal) • Familiarity with subscription business metrics, billing and payments flows, refunds and credits, content and engagement analytics, lifecycle marketing, or free-to-paid funnel analytics (ideal) • Familiarity with Snowflake, dbt, Segment, Avo, GrowthBook, or similar tools (ideal) • Currently authorized to work lawfully in the U.S.

🏖️ Benefits

• Company stock options • Full health, dental and vision coverage for you and your family • 401(k) plan with employer contributions • Flexible working hours • Up to 20 weeks of fully paid parental leave • Unlimited paid time off for vacation and sick leave • $2,000 annual vacation bonus • $5,250 annually for professional development and educational assistance • $1,250 annual home office + TV stipend during first year of employment ($250 annually thereafter) • $500/month ($6,000/year) bonus for employees who commit to working at least 3 days per week in our offices • Generous commuter benefits ($315/month towards transit, rideshare, bike rental, or parking at our HQ office in San Francisco) • Free Gympass subscription • Dog-friendly office

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