Training Support Specialist

Job not on LinkedIn

🔥 0 minutes ago

🐊 Florida – Remote

🐊 Florida – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

👻 Ghost score 10%

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Pinnacle Home Care

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2003

🏥 Healthcare

👥 B2C

Healthcare • B2C

Pinnacle Home Care is a Florida-based home healthcare provider that delivers a broad range of in-home clinical services. Since 2003 the company has grown into the largest independent home health provider in Florida, serving over 310,000 patients to date and caring for more than 10,000 patients daily. Pinnacle provides skilled nursing, physical/occupational/speech therapy, medical social work, behavioral health, remote patient monitoring (through a RemoteFocus partnership), and specialty post-acute services including cardiac, pulmonary, neurological, diabetic, surgical, urological, and wound care — all focused on preventing readmissions and supporting patients’ independence at home.

📋 Description

• Build supportive and constructive connections with individuals in mentorship or training • Collaborate with subject matter experts and the training team to design, update, and develop training materials • Develop and implement mentorship programs supporting team members’ professional and personal growth • Create engaging and interactive training modules with leadership • Use real-world examples, case studies, and simulation exercises to improve understanding and retention • Monitor mentee and trainee progress through assessments and evaluations • Provide additional education as identified • Analyze training effectiveness and identify areas needing additional support or training • Foster collaboration and knowledge exchange among trainers and leadership • Communicate training and mentoring progress, challenges, and successes to leadership and management • Maintain current training materials based on industry trends, advancements, and regulatory changes

🎯 Requirements

• Current Clinical Manager in Pinnacle Home Care • Demonstrated experience in training, mentoring, or coaching roles • Strong understanding of home healthcare operations, industry regulations, and patient care standards • Excellent written and verbal communication skills, with the ability to build and maintain strong interpersonal relationships • Proficient in training platforms and tools, Microsoft Office Suite, and electronic medical record (EMR) systems • Skilled in delivering engaging and effective presentations • Experience in developing and implementing standard operating procedures (SOPs) • Travel as needed to support business operations

🏖️ Benefits

• Free Continuing Education Units (CEUs) to support licensure and career advancement • Employee referral program where you can earn rewards • Flexible scheduling • Supportive and fun culture • Collaborative, forward-thinking team • Personalized, one-on-one care opportunities • Growth and stability with Pinnacle Home Care • Recognized as a USA Today Top Workplace

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